Phoenix 2 Retail Reviews

3.9

57% would recommend to a friend

(8 total reviews)

Chris Kelly

100% approve of CEO

67% positive business outlook

Reviews by job title

8 reviews
3.0
26 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Left to my own devices

Cons

Communication Have to fit in a certain group to go anywhere

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Phoenix 2 Retail Response
9mo
Thank you for sharing your experience with us and for the time you spent at Phoenix 2 Retail. We’re pleased to hear you valued the independence in your role, but we’re sorry to learn that you felt communication and progression could have been stronger during your time with us. We take feedback like this seriously, as it helps us reflect and improve how we support our colleagues. If you would like to share more detail or discuss your experience further, we encourage you to reach out directly to our People Team at people@phoenix2retail.co.uk. We appreciate your contribution over the years and wish you all the best in your future career.
5.0
17 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Good pay and benefits even for part timers. Understanding and helpful senior staff

Cons

Frequent lone working which isn't challenging but a lot of time alone can be isolating

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Phoenix 2 Retail Response
9mo
Thank you for taking the time to share your experience with us – we’re delighted to hear that you value the pay, benefits, and support from our senior team. It’s great to know that our efforts to look after both full-time and part-time colleagues are having a positive impact. We do recognise your point around lone working. While it can offer flexibility and independence, we also understand that it may sometimes feel isolating. We’re always looking at ways to make sure our colleagues feel supported and connected, even when working on their own. Feedback like yours helps us focus on the right areas to improve. We really appreciate your contribution to Phoenix 2 Retail and are glad you’re part of the team.
2.0
4 Aug 2024

Average

Recommend
CEO approval
Business outlook

Pros

Worked with some great people

Cons

Low salary, didn’t adapt the job role to the skills the team possess. Created new jobs soon after redundancy. No opportunities to develop.

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Phoenix 2 Retail Response
9mo
Thank you for taking the time to leave your feedback. We’re pleased to hear you had the chance to work alongside some great colleagues, but we’re sorry to learn that your overall experience didn’t meet expectations. Your comments on salary, role development, and communication around redundancy are important, and we take them seriously. We’re always working to improve how we support and develop our people, and feedback like this helps us to reflect on where we can do better. If you’d like to share more detail or discuss your experience further, we’d encourage you to contact our People Team at people@phoenix2retail.co.uk. We appreciate the time you spent with Phoenix 2 Retail and wish you every success in your future career.
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Glassdoor has 8 Phoenix 2 Retail reviews submitted anonymously by Phoenix 2 Retail employees. Read employee reviews and ratings on Glassdoor to decide if Phoenix 2 Retail is right for you.