Question 1

Does PillPack pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, PillPack employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at PillPack. This rating has decreased by 5% over the last 12 months.

Question 2

How satisfied are employees working at PillPack?

Accepted Answer

30% of PillPack employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated PillPack 3.0 out of 5 for work life balance, 2.5 for culture and values and 2.7 for career opportunities.

Question 3

What are the top reviewed jobs at PillPack?

Accepted Answer

Certified Pharmacy Technician (14), Customer Service Representative (10), Pharmacy Technician (10), Customer Service Representative (CSR) (5), Pharmacy Technician CPhT (5), Billing Specialist (3), Customer Care Representative (3), Data Entry Technician (3), Quality Assurance (3), Area Manager (2), Certified Pharmacy Technician (CPhT) (2), Certified Senior Pharmacy Technician (2), Pharmacy Intern (2), Registered Pharmacy Technician (2), Sales Associate (2)

Question 4

What are the pros of working at PillPack according to real employee reviews?

Accepted Answer

"Work from home, and my position is very easy." ((in 18 reviews)); "Benefits are great!" ((in 13 reviews)); "decent pay and pto to start out" ((in 8 reviews)); "Flexible scheduling allows for school" ((in 3 reviews)); "Good people, great connections so far" ((in 3 reviews))

Question 5

What are the cons of working at PillPack according to real employee reviews?

Accepted Answer

"Poor management" ((in 7 reviews)); "Terrible and inadequate training." ((in 7 reviews)); "Many layoffs in the past year." ((in 3 reviews)); "Could have better communication about changes, working from home in general is isolating." ((in 3 reviews)); "Don't forget the one time they said we would get raises and then said sorry my bad we're wrong... no raise for the entire CSR team." ((in 2 reviews))

Question 6

What are employees saying about PillPack redundancies in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PillPack redundancy and their outlook for job security at PillPack in 2026.

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