Planet Reviews

2.7

35% would recommend to a friend

(298 total reviews)
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Eric Heurtaux

33% approve of CEO

22% positive business outlook

Planet has an employee rating of 2.7 out of 5 stars, based on 298 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Planet employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

298 reviews
1.0
10 Feb 2023

Toxic company

Recommend
CEO approval
Business outlook

Pros

Some amazing colleagues amongst the engineering team.

Cons

No psychological safety. No diversity inclusion whatsoever (all appearance). Extremely sexist environment without gender equality (ie: salaries). HR & management won't take any real action further to sexual assaults. All management needs serious training on neurodiversity. Lack of transparency in the company at all levels. Impossibility to work properly on products and projects: focus on quantity rather than quality. All employees are frustrated by the outputs produced. Clients extremely dissatisfied. No outcome focus. Feature requests constantly come from leadership with no input from experts. High flight risks and constant burn outs within the company. No mental health or work life balance. Raises given to people working extra hours (up to 11pm on a daily basis). Company strategy is not fully shared. A lot of buying other companies which ends in the dismissal of people. Unstable.

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Planet Response
3y
Thank you for leaving your comments. Planet is committed to fostering a culture founded on respect, inclusion and wellbeing. We take all complaints extremely seriously and will formally investigate anything that is raised. If you do not feel this has been investigated, please can we ask you to contact your local HR team as soon as possible, so we can support you, get a better understanding of your experience and investigate your concerns.
2.0
25 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Remote working policy, if they haven't cancelled that.

Cons

1. Very unstable environment (my line management changed 3 times in the span of 10 months), lots of redundancies and fear. 2. Political and opaque. Lots of senior titles in the business but don't expect them to answer questions or make decisions. 3. M&As happen constantly, no vision/strategy apart from the good old revenue target. Don't expect innovation ideas to be taken seriously by senior management. 4. Don't expect actual product management responsibilities or learning experience. Bad/no data, outdated technology. The company is the opposite of product led/driven, everything down to the tiniest chage has to go through a project process. product managers are just scapegoats when a badly run project cannot be delivered. 5. Forget about any product practices/ framework, management do not care. 6. This is the best one, the so called process are made up by the VP of delivery and even the project/delivery team cannot keep up. It's never formally communicated to the wider business, everyone plays the game of "guess the process" on a daily basis. The list goes on...

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Planet Response
2y
Thank you for your comments. We are sorry you feel this way. At Planet, we are excited about the path we are on to redefine the world of connected commerce. We believe our integrated payment solutions, hospitality and retail software and global VAT refunds solutions are industry leading. We are fully committed to bringing innovative products to the market, and we realise that we will only do this by hiring and nurturing the best talent. We wish you the very best for your future career.
2.0
28 Jun 2023

If you’re a woman, just don’t bother with this place

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some good people work there

Cons

Forced out of a job for being a mother / no flexibility No career progression nor pay rise in the 4 years I was there Management cream the profits / the bonus, pay was terrible Workplace is male dominated - not many females in upper management No benefits or staff incentives Just a pretty dull place to work!

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Planet Response
2y
Thank you for your feedback. We pride ourselves on providing a working environment that caters for different needs, with respect and inclusion at its core. Please can you contact our HR team, who you can speak to in confidence, so we can fully investigate your experience and provide you with any support you need.
Viewing 1 - 3 of 298 Reviews

Glassdoor has 376 Planet reviews submitted anonymously by Planet employees. Read employee reviews and ratings on Glassdoor to decide if Planet is right for you.