PlexTrac Reviews

2.8

22% would recommend to a friend

(31 total reviews)

29% positive business outlook

PlexTrac has an employee rating of 2.8 out of 5 stars, based on 31 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PlexTrac employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

31 reviews
1.0
24 May 2026
Recommend
CEO approval
Business outlook

Pros

Remote work is a benefit, but without the expected flexibility, it can feel more like being tethered to your laptop.

Cons

The product is poorly built. The underlying technologies have been changed multiple times, leaving a product that is using two databases to store information, plus other caching technologies. There is management, but no leadership. There is no trust between management and employees. Direction of the company is contstantly changing. Focus is on new features rather than on fixing the bugs in the product. There has been a large churn of long term staff, which for a small company is very worrying. For a "Security Product", a lot of customers want an on premise setup, not cloud install; customer on premise expectations are never set at sale time and it makes post sales work dificult. On premise setup is complex and flawed. There is no drive to resolve this. CEO is completely unengaged with the staff. Permits the COO to run (read micro manage) everything. There is no acknowledgement when work is handled well, only criticism (and usually very publicly in slack) of poor work. There is no culture and no real plans to make one. There are no values that you can apire to. If there is a mission statement, it's not public.

2.0
15 Feb 2024

Sinking ship of arrogance

Recommend
CEO approval
Business outlook

Pros

- A leader who once cared about the people - No pressure to move away from remote work

Cons

- VPs leaving in droves due to poor leadership, vision, and product stability - CRO who believes himself to be a savior but is in fact a cancer. - CEO with little man syndrome. Over his skis in the industry - Customers beginning to really see the troubles ahead

3.0
15 Dec 2023

Decent, But Troubled

Recommend
CEO approval
Business outlook

Pros

PlexTrac still has a decent culture. Plus, you'd be hard-pressed to find a better collection of talented developers. Also, PlexTrac is making its mark in an industry that is making a difference.

Cons

After the exit of some pivotal employees and the addition of outside managers, the developer culture has felt more corporate and less family--less excited to be here. Also, as PlexTrac is considered a startup, salaries are a bit less but augmented with company options. However, the option spot price is much too high for such speculation and serve mainly to fund the company by dipping into its employees' pockets. Finally, PlexTrac is still floundering when it comes to figuring out the best way to build software.

Viewing 1 - 3 of 31 Reviews

Glassdoor has 33 PlexTrac reviews submitted anonymously by PlexTrac employees. Read employee reviews and ratings on Glassdoor to decide if PlexTrac is right for you.