Is ProCook a good company to work for?

ProCook has an overall rating of 4.2 out of 5, based on over 138 reviews left anonymously by employees. This rating has increased by 4% over the last 12 months. 80% of employees would recommend working at ProCook to a friend and 79% have a positive outlook for the business. The best reviews about ProCook have been left by employees working as Store Manager , Sales Assistant and Sales Advisor .

Does ProCook pay their employees well?

According to anonymously submitted Glassdoor reviews, ProCook employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at ProCook. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at ProCook?

80% of ProCook employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ProCook 4.1 out of 5 for work life balance, 4.3 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at ProCook?

Sales Advisor (14) , Sales Assistant (12) , Store Manager (10) , Sales Associate (9) , Part-time Sales Advisor (8) , Manager (7) , Retail Sales Assistant (5) , Customer Service Representative (4) , Deputy Manager (4) , Customer Service Agent (3) , Sales (3) , Shop Assistant (3) , Supervisor (3) , Anonymous (2) , Customer Service (2)

What are the pros of working at ProCook according to real employee reviews?

"Pay is good" ((in 17 reviews)); "Good managers and good operations" ((in 8 reviews)); "Amazing staff and team." ((in 7 reviews)); "Friendly team and good training" ((in 5 reviews)); "Good People" ((in 5 reviews))

What are the cons of working at ProCook according to real employee reviews?

"poor management." ((in 8 reviews)); "Area manager doesn't seem to know what Graduate Scheme is at all and will not have any positive meetings only weekly conference calls to discuss the store KPI's." ((in 3 reviews))

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ProCook

ProCook Reviews

4.2

80% would recommend to a friend

(133 total reviews)

Lee Tappenden

86% approve of CEO

79% positive business outlook

Ratings by category

4.8

Diversity and inclusion

4.3

Culture and values

4.1

Work/Life balance

4.1

Compensation and benefits

4.1

Career opportunities

4.0

Senior management

ProCook has an employee rating of 4.2 out of 5 stars, based on 133 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ProCook employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

133 reviews

5.0

6 Mar 2026

The best place to work in retail

Sales assistant

Recommend

CEO approval

Business outlook

Pros

The pay is competitive The skills you learn I.e how to sell and what makes good salesmanship. The management that I had whilst working in procook were more than fair and flexible. The work environment was always friendly.

Cons

Without sounding incredibly biased and one sided I cannot list any cons of working in procook.

ProCook Response

2mo

Thank you for your review, we truly appreciate the feedback, and we wish you all the best in your career outside of ProCook.

5.0

27 Jan 2026

Good company to be part of

Retail sales assistant

Recommend

CEO approval

Business outlook

Pros

Pay is above average, good benefits, welcome bag with products. Nice team to be part of.

Cons

Better visibility of rotas from management

ProCook Response

4mo

Thank you for your review — we truly appreciate the feedback.

5.0

23 Jan 2026

Good All Round A+

Part-time sales advisor

Recommend

CEO approval

Business outlook

Pros

I worked as a Sales Advisor in London and had a positive experience, with a supportive team and solid training that helped me improve my sales skills. Management was approachable, expectations were clear, and the store environment was fast-paced but fair. A good place to learn retail, work with quality products, and build confidence on the shop floor.

Cons

The role can be physically demanding during busy periods, especially with long shifts on your feet.

ProCook Response

4mo

Thank you for your review — we truly appreciate the feedback.

Viewing 1 - 3 of 133 Reviews

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Jobs at ProCook

High Wycombe, England

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The best place to work in retail

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Good All Round A+

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