Public Storage Reviews | Glassdoor.co.uk

Public Storage Reviews

Updated 17 Jul 2019

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Found 1128 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
50%
Recommend to a Friend
62%
Approve of CEO
Public Storage CEO Ronald L. Havner Jr.
Ronald L. Havner Jr.
673 Ratings
Pros
  • "Property managers are able to live onsite in an apartment for a small pay cut(in 71 reviews)

  • "Work life balance is exceptional(in 56 reviews)

Cons
  • "You go from relief manager to property manager to KTP (key training professional)(in 159 reviews)

  • "Further partnership with other functions of the company would allow District Managers more time to spend in the field with our teams and customers(in 111 reviews)

More Pros and Cons
  1. "District Manager"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Public Storage full-time

      Pros

      Good salary, bonus based off district location in reality

      Cons

      Store managers need more freedom to make decisions

      Public Storage2018-09-26
    • "A positive outlook"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Property Manager in La Puente, CA
      Recommends
      Positive Outlook

      I have been working at Public Storage full-time for more than 3 years

      Pros

      Working at Public Storage has helped me in great ways that other companies can’t do for you. As a college student it is important for me to have a full time job that will work with your schedule and Public Storage has done that for me. Not only that but we are offered great benefits like 401k, medical insurance, paid vacation time, & more. The company also has an awesome referral program because they want to hire...

      Show More

      Cons

      Like any job there are some cons to working here. For example there are times when you have to deal with disrespectful tenants or rude customers so it is important to stay calm and try to fix the situation. Another con is that there is not much room to advance in the company. You are either a relief manager or a property manager. Some property managers will have the opportunity to become trainers but that’s about it.

      Advice to Management

      It would be great if the company gave property managers the opportunity to advance in their careers. For example, having a better program where those with degrees have the ability to become district managers.

      Public Storage2019-07-12
    • "Great opportunity, and nice work environment"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Property Manager in Houston, TX
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Public Storage full-time for less than a year

      Pros

      Following guidelines to lease storage units and sell merchandise. Mostly have to be self-driven and building strong relationships with our customers to give them five star experience. However, if you take pride of taking care your storage facility as manager is very enjoyable and satisfying.

      Cons

      Public storage is leading industry in this category and the pay could be better compared the competitor.

      Advice to Management

      Excellent District managers name J. Fortune. Prepares you with training to succeed and grow in your position.

      Public Storage2019-07-12
    • "Great company, Great culture, Great employees, Great career choice..."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - District Manager in Bronx, NY
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Public Storage full-time for more than 3 years

      Pros

      Working for Public Storage as a District Manager was one of the best professional choices I have made. You are truly a business owner and have all the tools necessary to succeed and well as the autonomy to run your business uniquely. The culture is driven around development, training and learning on all levels. Great place to work.

      Cons

      None. I enjoy my day to day.

      Public Storage2019-07-10
    • "Flexing your interpersonal muscles."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Key Training Professional in Fort Myers, FL
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Public Storage full-time for more than 10 years

      Pros

      The people I meet from all walks of life. People in transition I get to celebrate with customers when they buy new homes or when children are off to college. There are difficult moments as well, I like that we can offer comfort through difficult times . Storing not only our customers goods but also showing compassion through life changes and providing great prices with awesome promotions, clean facilities and exceptional...

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      Cons

      For me working weekends is not much ofca problem working in customer service that comes with territory but that would be the one thing that I hear that would make some excited.

      Advice to Management

      Internships lets have people test the waters.

      Public Storage2019-07-09
    • "The District Manager position is not what it seems- stay away!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - District Manager in Philadelphia, PA
      Doesn't Recommend
      Negative Outlook
      No Opinion of CEO

      I worked at Public Storage full-time for more than a year

      Pros

      Public Storage hires from retail so the work life balance is definitely better.

      Cons

      You’re essentially a glorified General Manager who oversees multiple properties. Compensation is low at both the DM and property manager level. The company pays their property teams minimum wage and expects way too much for the pay. If you get promoted out of the DM position, don’t expect extra compensation for your new role. Turnover is very high and it’s because the competition is paying much more. You’ll spend a bulk...

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      Advice to Management

      Increase compensation at the property level. Have a customer service department that actually handles customer service issues instead of passing them to the District Manager. Spend money on your properties for repairs- a lot of buildings are falling apart with inadequate roofs, lighting, HVAC systems.

      Public Storage2019-07-17
    • "Great place to work and grow"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - District Manager in New York, NY
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Public Storage full-time for more than a year

      Pros

      Company is focused on growing and maintaining talent. Work life balance is exceptional. Compensation is very good and you are well compensated for good performance.

      Cons

      No real cons to working here that I have come across yet. You need to have good management skills and excellent time mgt skills to be successful at this company.

      Advice to Management

      Continue doing what you are doing.

      Public Storage2019-07-01
    • "Great Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Property Manager in Tampa, FL
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Public Storage full-time for more than 5 years

      Pros

      Hours, benefits, and on-site apartments.

      Cons

      The hourly pay could be better.

      Advice to Management

      Up the pay.

      Public Storage2019-07-01
    • "Forward Thinking Company with Room for Growth"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - District Manager in Dallas, TX
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Public Storage full-time for more than a year

      Pros

      Public Storage is an amazing company to work for with a solid team to back it. Coming from a retail background, it is so refreshing to work for a company that has a forward thinking perspective on growth and development and makes this happen in a positive culture. From the ground up, Public Storage invests in their employees' continued success and development and it shows! There is a reason Public Storage is number...

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      Cons

      Not a lot of cons. Due to the nature of the industry, there can be some challenging situations with customers, but Public Storage does a great job of providing Property Managers and District Managers with the tools needed to resolve these issues.

      Advice to Management

      Stay forward thinking and continue to focus on development at all levels!

      Public Storage2019-06-29
    • Helpful (1)

      "Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Property Manager in Burr Ridge, IL
      Doesn't Recommend
      Neutral Outlook
      No Opinion of CEO

      I worked at Public Storage full-time for more than 5 years

      Pros

      Living on site, monthly district meetings

      Cons

      No bonus opportunities, work and life balance doesn’t exist. Holidays they are open.

      Public Storage2019-06-22
    Found 1128 reviews