Pure Gym Reviews | Glassdoor.co.uk

Pure Gym Reviews

Updated 15 Jun 2019

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Found 46 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
73%
Recommend to a Friend
86%
Approve of CEO
Pure Gym CEO Humphrey Cobbold
Humphrey Cobbold
17 Ratings
Pros
  • "Good pay - decent offices - modern accounting systems - free gym membership - easy location(in 6 reviews)

  • "Free gym membership, flexible hours, good hourly wage(in 5 reviews)

Cons
  • "in the summer it can be super busy and very long hours(in 4 reviews)

  • "Monthly rent relatively high for personal trainers(in 4 reviews)

More Pros and Cons
  1. "Member Services Advisor"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Pure Gym part-time for more than a year

      Pros

      The people are good to work for

      Cons

      No cons really - highs and lows like any job

      Pure Gym2019-06-03
    • "Pure Gym"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Fitness Coach in London, England
      Recommends
      Negative Outlook
      No Opinion of CEO

      I worked at Pure Gym full-time for more than a year

      Pros

      Exploration into the fitness industry. Developing an understanding of the physical role as an instructor.

      Cons

      High intensity physical workload. Slow career development

      Pure Gym2019-06-15
    • "Amazing company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - General Manager in Northampton, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Pure Gym full-time for more than a year

      Pros

      Great work environment Good values Progression

      Cons

      Some roles Not as well paid as other gym brands

      Pure Gym2019-04-22
    • "Personal Trainer"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Neutral Outlook
      No Opinion of CEO

      I have been working at Pure Gym part-time

      Pros

      Good equipment and staff need to put a lot of work in.

      Cons

      15 free hours and cleaning duties

      Pure Gym2019-03-23
    • "Great workplace for students"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Member Service Adviser in Leeds, England
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Pure Gym part-time (Less than a year)

      Pros

      Free gym membership for yourself and a friend(24 hour access and massage chairs). Great staff xmas party Friendly and helpful staff including team leaders Set shifts Lots of other students Comprehensive and paid training Overtime opportunities Competitive pay and time and half occasionally

      Cons

      Can sometimes be a bit stressful on the phone depending upon the customer-obviously out of the company's control

      Advice to Management

      Keep up the good work!

      Pure Gym2019-02-07
    • "Personal Trainer"

      StarStarStarStarStar
        Former Employee - Anonymous Employee 

        I worked at Pure Gym part-time

        Pros

        Excellent customers to work with.

        Cons

        The noise may become annoying,

        Pure Gym2019-01-16
      • "Good part-time work"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Member Service Adviser in Leeds, England
        Recommends
        Neutral Outlook
        Approves of CEO

        I worked at Pure Gym part-time (Less than a year)

        Pros

        Good job to earn a decent amount working part time as a student. Large office with full-time and part-time staff, lots of other students working there. Dealt with lots of different customer queries, sales calls, cancellations etc. Room to also work on social media and emails to get more experience. Ability to work the hours around your studies. Free gym membership.

        Cons

        Work can be quite demoralising, boring, repetitive. Not for you if you don't mind being shouted at on occasion or dealing with difficult situations.

        Pure Gym2019-01-14
      • "Friendly Environment, Strict Targets"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 
        Recommends
        Positive Outlook
        Approves of CEO

        I worked at Pure Gym part-time

        Pros

        Laid back office environment, Plenty of Bonuses available, Good incentives, free tea and coffee

        Cons

        Poor IT management and often such malfunctions prevent you from hitting your targets, occasional bullying between staff due to the relaxed nature

        Advice to Management

        Get some new computers sorted and step up your IT support

        Pure Gym2019-01-07
      • Helpful (3)

        "Assistant Manager"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Assistant Manager 
        Doesn't Recommend
        Neutral Outlook
        No Opinion of CEO

        I worked at Pure Gym full-time for more than a year

        Pros

        Decent gyms, friendly PT team, some great AGMs and GMs. Free gym membership.

        Cons

        Terrible company to work for, keep well away! Notorious in the industry for bullying and harrassment. No support and constantly being given unrealistic targets just to have a reason to punish you. They'll tell you one thing and then change their minds, criticising you for doing what they said the first time. When I was there at least 1 AGM or GM in a region was leaving each month, and senior management spoke openly...

        Show More

        Advice to Management

        It's time to do something about the ridiculously high turnover in management and start disciplining senior managers. Talk to PTs on site about what they think about higher management too. So many hard workers lost because of poor treatment.

        Pure Gym2019-01-24
      • "Sales Representative"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Sales Representative in Leeds, England
        Recommends
        Positive Outlook
        Approves of CEO

        I worked at Pure Gym part-time for more than 5 years

        Pros

        Flexible hours. Good crack with your colleagues. Laizee-faire management style (only on the sales team.. if you hit your targets youre pretty much left alone by management)

        Cons

        The commission is not incentivising for a sales role.

        Advice to Management

        Line manager scott carson is great. Other managers moaning about you looking at your phone for one second when they are doing it also is very hypocritical.

        Pure Gym2018-11-30
      Found 46 reviews