Pure Gym Reviews | Glassdoor.co.uk

Pure Gym Reviews

Updated 26 April 2018
27 reviews

Filter

Filter

Full-timePart-time

3.3
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Pure Gym Chief Executive Officer Humphrey Cobbold
Humphrey Cobbold
9 Ratings

27 Employee Reviews

Sort: PopularRatingDate

  1. "Customer Service Adviser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Leeds, England
    Current Employee - Anonymous Employee in Leeds, England

    I have been working at Pure Gym full-time (Less than a year)

    Pros

    Fantastic Fun place to work - good social / work balance

    Cons

    I have heard its not the same now as when I worked there


  2. "Trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Trainer
    Former Employee - Trainer
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Get Fit on the job

    Cons

    Mess up peoples bank accounts. By taking money afyer they leave

    Advice to Management

    stop taking money out of accounts after ppl leave.

  3. "Good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Trainer in Enfield, England
    Former Employee - Personal Trainer in Enfield, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pure Gym full-time (More than a year)

    Pros

    Great team spirit (varies from gym to gym)
    Helpful management
    Good work environment

    Cons

    Internal conflicts take a long time to resolve
    Practices such as attempting to steal clients offering a lower price don't have consequences
    Time scheduling can be frustrating at times

    Advice to Management

    Overall my experience was great, I had a chance to grow my confidence and enhance my communication skills which really helped me out.
    I would recommend that certain rules should be applied for everybody to follow, in regards to price of PT'ing and a way to monitor it.


  4. "Awful management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Trainer in Preston, North West England, England
    Former Employee - Personal Trainer in Preston, North West England, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Pure Gym full-time (More than a year)

    Pros

    Some great people in the gym, if you enjoy fitness you can meet some great people and change lives (but this is in your own business not working for puregym)

    Cons

    -15 hours unpaid work - When I first started this could be used to build your business but when new management took over it was 3 hours of cleaning and 2 hours of classes.
    -No sick pay or time off (If you cannot do a shift rest assured you will have to make it back)
    -Poor treatment by management who behave like they are above you.
    -Management have favourites who they will pass the leads on to, if they don't take them and train them theirselves.
    -Very high staff turnover.
    -Unhappy workforce.
    -Shifts will be changed without consideration to the trainers personal obligations.

    Advice to Management

    Treat staff members with respect,
    Stop taking trainers clients.


  5. "Awesome company with huge plans"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Pure Gym full-time (More than 3 years)

    Pros

    Talented people working towards the same goals; to help members improve their health and well-being and give great service. Loads of fun plus development opportunities. No stuffy gym snobs, just normal people who love fitness.

    Cons

    None yet, I enjoy what we do.

    Advice to Management

    Talk to one of the team about opportunities, you won’t regret it.


  6. "Managers constantly under pressure and being micro managed. On call 247."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in London, England
    Current Employee - Assistant Manager in London, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Pure Gym full-time (More than 3 years)

    Pros

    It's a job!

    Managers get £28000 plus bonus £2000 per quarter if target gained.
    Assistant managers get 18000 plus £1000 per quarter if targets gained.
    Targets get changed to ensure that manager's don't hit targets.

    Cons

    Cutting back on everything constantly
    Changes in direction on a daily basis.
    No clear answers to questions.
    Lots of audits !

    Advice to Management

    Apply for new small clubs, learn lots and move on.


  7. Helpful (2)

    "You need the right click"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Gym Manager
    Former Employee - Assistant Gym Manager
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Pure Gym full-time (More than 5 years)

    Pros

    Puregym as a company are very strong but are let down from a employee point of view by some clicks within some of the regions. Covering up shocking behaviours, unqualified manager Personal training. Then forcing out hard workers.

    Cons

    AGM role is the same as the GM role but with half the bonuses (when targets are realistic) and a £10000 per year wage difference.
    The company rewards key board warriors that claim to do hard work and not the individuals that truly work hard.
    You need to be in a click to advance within puregym.
    Puregym is no longer about great quality staff (managers) that are qualified Personal trainers providing a great member experience.

  8. "Okay, a lot of pressure for poor basic salary. Near enough same duties as general manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Birmingham, England
    Current Employee - Assistant Manager in Birmingham, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Pure Gym full-time (Less than a year)

    Pros

    Good development opportunities
    Good marketing infrastructure
    Good PT model
    Good recognition of company performance
    Regional managers (or ones I’ve worked with) very hands on and focused on getting the best from teams

    Cons

    Poor basic salary
    High level of pressure
    AGM does same job as GM, should look at more differentiation between the 2 roles or increase AGM wage to reflect workloads

    Advice to Management

    Increase AGM salary to reflect responsibilities


  9. "Member services advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Member Services in Leeds, England
    Former Employee - Member Services in Leeds, England
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Free gym membership, flexible hours, good hourly wage. Good culture

    Cons

    Extremely busy and repetitive at times.

    Advice to Management

    The team is generally a young one, keeping morale high is important for the work ethic.


  10. Helpful (1)

    "shocking company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Pure Gym full-time

    Pros

    great training from the company very fast paste

    Cons

    regional manager who employees her friends and does nothing but talk about her PB


Showing 27 of 35 reviews
Reset Filters