QueryClick Reviews

3.3

56% would recommend to a friend

(2 total reviews)

Chris Liversidge

80% approve of CEO

42% positive business outlook

Reviews by job title

2 reviews
1.0
2 Oct 2018

Dreadful Experience

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Some employee benefits such as health care and paid gym memberships. - Good location/view. - Drinks on a Friday.

Cons

The cons of working with this organisation far outweigh the pros, and I would strongly advise anyone to seriously think before accepting employment. - Wage is far below industry average, and have been numerous accounts of staff promised rises that were considerably lower than expected. - Staff turnover is incredibly high which speaks volumes, with instances of staff leaving without having other employment sorted as they were desperate to get out. - A negative work atmosphere, with many cliques that exist that have been known to isolate staff if they do not fit. - Instances of staff bullying. - Due to highly changing workforce staff are often not given adequate training on tasks, and thrown in at the deep end without the proper resources and left hung out to dry if not correct.

avatar
QueryClick Response
7y
Thank you for providing this open feedback and I am sorry that your experience did not meet our intentions. We always look for continual mechanisms for our team to raise and discuss any issues so that we can act quickly and I am sorry that you felt that you did not receive enough support here. We have introduced our employee pulse survey each week and have also set up an internal training programme. Setting the correct salaries is definitely important. Awarding salaries that are competitive and fair within the industry is something we do work hard on, and we do this by completing benchmarking assessments. We review salaries annually in line with our annual performance review process. We're sorry to hear on this occasion you felt we didn't get it right. Instances of bullying /disrespect will always be fully investigated and we take a no tolerance approach to this. I would be keen to have a confidential conversation about this if you would be open to? (happy to set up a call). Thank you for this feedback and I wish you all the best for the future.
1.0
22 Mar 2018

Shameful Organisation

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Office is in a good location

Cons

Senior management - promote shameful blame culture. Treatment of staff is close to bullying, people are often seen in tears, office atmosphere is awful. No women in senior management, very masculine culture. MD doesn't care about people, only his self image outwith the company, mass resignations and horrible culture reflect this. Work - clients are made ridiculous false promises at sales stage that can’t be delivered on so staff are always under pressure to deliver the impossible. Projects are always understaffed and getting worse. No focus on performance or quality of work now, just how you personally act and "sell your brand" to others. HR department exist only to back up management, they don't care about employees . Huge staff turnover, around 20 resignations (a third of the company) in the last 6 months, including multiple new starts.

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