Does REI pay their employees well?

According to anonymously submitted Glassdoor reviews, REI employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at REI. This rating has been stable over the past 12 months.

How satisfied are employees working at REI?

63% of REI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated REI 3.8 out of 5 for work life balance, 3.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at REI?

Sales Associate (636) , Sales Specialist (461) , Retail Sales Associate (327) , Retail Sales Specialist (179) , Sales Lead (151) , Customer Service Specialist (109) , Customer Service Representative (103) , Cashier (49) , Sales Associate/Cashier (37) , Retail Sales Manager (35) , Customer Service (31) , Warehouse Associate (31) , Sales (30) , Sales Representative (29) , Frontline Cashier (27)

What are the pros of working at REI according to real employee reviews?

"Great for people that enjoy the outdoors particularly if you are looking for deep discounts on outdoor product for yourself." ((in 475 reviews)); "Coworkers are great and the general technical acumen is high." ((in 347 reviews)); "Great benefits and discounts." ((in 336 reviews)); "REI has a great culture for those who are or want to be involved with the outdoors." ((in 196 reviews)); "Great work life balance is great." ((in 128 reviews))

What are the cons of working at REI according to real employee reviews?

"Low pay and even lower pay for those with over 20 years in the company." ((in 368 reviews)); "Bad management and not much growth" ((in 256 reviews)); "Some managers don't appreciate hard work and favor employees who make them feel liked." ((in 112 reviews)); "Long hours and difficult to have a consistent schedule" ((in 102 reviews)); "Layoffs 3 years in a row have made the culture feel a bit unstable." ((in 28 reviews))

What are employees saying about REI redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about REI redundancy and their outlook for job security at REI in 2026.

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REI

REI Reviews

3.6

63% would recommend to a friend

(4,368 total reviews)

Mary Beth Laughton

35% approve of CEO

34% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,368 reviews)

Ratings by demographic groups

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Gender

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Disability

Parent or family caregiver

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REI has an employee rating of 3.6 out of 5 stars, based on 4,368 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

4K reviews

5.0

11 Feb 2021

Great place!

Dirictor

Recommend

CEO approval

Business outlook

Pros

The focus is bigger than just selling things

Cons

Can lack focus at times

5.0

15 Aug 2019

Great place to work

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

- great people, understanding managers, sick perks.

Cons

- occasionally frustrating shift distributions but this was expected in a retail setting.

5.0

25 Jun 2026

Supportive management but late hours at times

Retail store specialist

Recommend

CEO approval

Business outlook

Pros

very supportive management and team members.

Cons

sometimes, the hours are late. But very doable.

Viewing 1 - 3 of 4,368 Reviews

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Jobs at REI

Forklift-Cherry Picker/SP/OP operator/warehouse associate-First Shift/Fulltime/ Mon-Thurs

Stocking Equipment Operator - Full Time (Friday Through Monday) 4am - 2:30pm

Forklift-CherryPicker/SP/OP Operator/Warehouse Associate- First Shift/ Part Time/ Sun-Mon/ 5am-3pm

Forklift-Cherry Picker/SP/OP Operator/Warehouse Associate- First Shift/Part Time/Thur-Fri/5am-3pm

Receiving Associate Full Time (Friday through Monday) 4am - 2:30pm

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Great place!

Great place to work

Supportive management but late hours at times

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