Does RapidSOS pay their employees well?

According to anonymously submitted Glassdoor reviews, RapidSOS employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at RapidSOS. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at RapidSOS?

73% of RapidSOS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RapidSOS 3.6 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at RapidSOS?

Software Engineer (7) , Intern (4) , Associate (2) , Customer Success Manager (2) , Manager (2) , Marketing (2) , Member Of Technical Staff (2) , NOC Engineer (2) , Senior Software Engineer (2)

What are the pros of working at RapidSOS according to real employee reviews?

"Started with RapidSOS a few weeks ago and the energy and culture is great so far." ((in 12 reviews)); "Smart people that are fun to work with!" ((in 12 reviews)); "I have been given the opportunity to have a real contribution even as an intern." ((in 5 reviews)); "world impact, highly skilled and collaborative colleagues, modern data stack, strong engineering culture, exposure to large" ((in 3 reviews)); "really enjoyable work environment" ((in 2 reviews))

What are the cons of working at RapidSOS according to real employee reviews?

"Salary is absolutely terrible." ((in 4 reviews)); "The guy hired to be head of engineering is basically a shill for the poorly informed and incapable leadership team." ((in 3 reviews)); "The company has abandoned documentation, versioning, or release management." ((in 3 reviews))

What are employees saying about RapidSOS redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about RapidSOS redundancy and their outlook for job security at RapidSOS in 2026.

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RapidSOS

RapidSOS Reviews

3.9

73% would recommend to a friend

(69 total reviews)

Michael Martin

81% approve of CEO

69% positive business outlook

Ratings by category

4.0

Culture and values

4.0

Diversity and inclusion

3.7

Career opportunities

3.6

Work/Life balance

3.6

Senior management

3.5

Compensation and benefits

RapidSOS has an employee rating of 3.9 out of 5 stars, based on 69 company reviews on Glassdoor which indicates that most employees have a good working experience there. The RapidSOS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

69 reviews

5.0

2 Apr 2026

Great mission and flexibility overshadowed by layoffs

Software engineer

Recommend

CEO approval

Business outlook

Pros

Great mission and flexibility with location

Cons

Yearly layoffs and unorganized projects,

3.0

23 Dec 2025

Great tech

Account executive

Recommend

CEO approval

Business outlook

Pros

Great tech and focus on customers

Cons

Not well established on deliverables or processes

1.0

11 Dec 2025

Four layoffs in five years isn't reorganizing

Senior software engineer

Recommend

CEO approval

Business outlook

Pros

The company's mission is to help 911 calls get to the right people. It started well.

Cons

They use layoffs to cover up the absolutely rotten business judgment of the CTO and COO. The stack is in ruins and the system is probably like the last place that the CTO worked: "Poor performance, excessive maintenance and an uptime of only around 65% for the system.” Also, the CTO writes an annual manifesto that reads like a poorly written word salad of buzzword management that could only motivate people to leave or be quiet and accept the abuse from him and his Boston buddies.

Viewing 1 - 3 of 69 Reviews

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Jobs at RapidSOS

Director, Information Technology (IT)

New York, NY

US$150K - US$190K /yr

(Employer provided)

View job

Senior Site Reliability Engineer

New York, NY

US$160K - US$195K /yr

(Employer provided)

View job

Senior Technical Accountant

Remote

US$100K - US$130K /yr

(Employer provided)

View job

Senior Technical Account Manager

Remote

US$150K - US$180K /yr

(Employer provided)

View job

Director, Information Technology (IT)

New York, NY

US$150K - US$190K /yr

(Employer provided)

View job