RedShelf Reviews

3.0

45% would recommend to a friend

(100 total reviews)
avatar

Rob Holland

100% approve of CEO

38% positive business outlook

RedShelf has an employee rating of 3.0 out of 5 stars, based on 100 company reviews on Glassdoor which indicates that most employees have an average working experience there. The RedShelf employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

100 reviews
1.0
9 Jul 2021
Recommend
CEO approval
Business outlook

Pros

Folks at the associate level are smart, and I met a lot of hardworking people that I cherish as colleagues and friends. But this in no way compensates for the level of absolute incompetence that abounds at Redshelf.

Cons

Disclaimer: I want to emphasize that I am not a disgruntled or fired employee. I left of my own accord after spending an inordinate amount of time and effort trying to make things better at Redshelf. I truly wish my experience had been different. Also, “management” will undoubtedly respond to this with a word-salad-filled rebuttal. FYI: It’s all hogwash. TL;DR: Redshelf is a toxic work environment permeated by racism, sexism, and unbelievable amounts of incompetence. The executives are driving the company into the ground. Work is ridiculously demanding and the salaries are abysmal. Do not work here. While (almost) everyone at the associate level is competent and hard-working, I cannot say the same for the management, VPs, and C-Suite. It’s a software company, and yet there are VPs asking the programmers “when will our software be bug-free”? It’s all just a horrifying cycle of perpetual ineptitude. Rampant racism and sexism is perpetuated by employees at the highest level. Female employees are told to be “nicer” and “less aggressive” and are offered a lower starting salary than male hires for the same position. I was told, to my face, by an executive, that Redshelf would “like” to hire Black (and other POC) employees, but “diversity conflicts with business success”. Yes, you read that right. And when I brought it up, I was told, “I’m sorry that was your interpretation”. There is a constant undertone of being monitored. They compile irrelevant statistics on you and use them to evaluate you. There is an inflexible arrival time and late arrivals are tracked. Prior to the pandemic, working from home was strictly not allowed. I personally witnessed employees with serious, chronic illnesses and documented medical conditions have their requests for WFH or an extra sick day flat out refused. There have been multiple purges of whole departments and teams without warning, including teams I can personally attest were effective and efficient. Everyone is afraid of voicing discontent because the people who do get canned. Redshelf has the most opaque leadership I have ever seen. Everything is secretive. There is constant turnover due to firings and people leaving the company after short amounts of time. 65% of the company turned over during my 1.5 year tenure. It is impossible to succeed here because executives at Redshelf demand that full products be made in a fraction of the time that it would actually take to do them right, then say “nevermind we don’t need that” once you’ve finished and your work gets thrown out. Projects take literal years and are remade over and over and over again for no good reason. Smart, productive, talented people are constantly forced out due to low wages and terrible culture, while VPs who have no idea what they are doing and make mistake after mistake just get shuffled higher and higher in the ranks. You will regret working here. I would give 0 stars if I could.

1.0
28 Jul 2021

Oh boy...

Recommend
CEO approval
Business outlook

Pros

Echoing what several people have said, but RedShelf does a good job hiring great people. A lot of those people are still dear friends of mine! But it's not all sunshine and rainbows because...

Cons

...RedShelf has no idea what they are doing. Anytime C-Suite and leadership told us we were on a good path forward, they puts us in the Team Rocket base from Pokemon Red and Blue where all the arrows throw you back to the start of the room. Here are some glaring issues I noticed during my 2 and a half years: --Toxic bro culture. --Overworking employees. --Incredibly high turnover (I had 5 supervisors in 2 years). --Being asked by leadership, "So how are you all training new hires?" when none of us are trainers. --Switching up the pay schedule like, 3 times. --The expectation that we should be available at all hours of the day--including Christmas because some students might need an ebook. --Not having a "Women in Business" slack channel because if "we appeal to one minority group, we would have to appeal to all of them." --Executives prying about employees private relationships to other employees. --Executives laughing off blatant sexual harassment from clients towards their female employees --Letting go an entire team for the sake of "automation" when the "automation" wasn't built yet...and never was...and still isn't! --That should sum it all up, and the next one will probably reveal me to any of the RS employees who worked with me but it's important to say: Protip: Make sure your Dad isn't dying during the busy season! Sure, your team will be very kind and accommodating, but after you tell leadership you are providing end of life care for your Dad and that he is hours away from dying, you will be called to update a spreadsheet. If this happens, try to schedule those morphine injections between updates! Berevement time? Yes, you have it! 2 days worth for your Dad! Is his body still not cremated? Don't worry, RedShelf will work with you to make sure they tap into the negatives for your vacation time while you sort through your Dad's estate and speed through the stages of grief in under a week--talk about a metric! This is not new information I shared. HR was very kind, worked with me, and had no idea about the actions leadership took. HR expressed their deepest condolences and I genuinely accept them because I don't blame them at all. I blame the CEO. I blame him for fostering a culture that would think treating an employee like this is ok. For creating a broken and flawed environment that assumes nothing bad can happen to anyone. My personal teammates begged leadership not to reach out to me in the hours my dad was dying and leadership STILL did.* RedShelf had the potential to be an amazing place to work--heck, there was a solid few months that I actually loved coming to work I have never worked so hard for an institution that cares so little about its employees. But to bring back the Pokemon analogy--REDSHELF used TOXIC CULTURE! EMPLOYEES got POISIONED by TOXIC CULTURE...and the only antidote is to RUN AWAY.

1.0
20 Jul 2021

Rats jumping from a sinking ship

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Everyone (besides management) are great and genuine people to work with There’s a keg! And cereal! And a rooftop! What more could you need?!

Cons

instead of me telling you what I experienced as cons of working at RedShelf, I’d strongly suggest you ask the following during the job interview to find out for yourself: Ask why the last person left this position (the “we’re a fast-growing company” BS you’ll hear around hiring on LinkedIn is just high turnover) Ask what the near-term business goals are, especially how they’re tracking against their timeline to reaching profitability Ask what RedShelf has done to advance their D&I commitments (and not just on paper or slapped on the website, but things actually implemented) Ask them to walk you through a successful (key word, successful) product launch into the market Ask how the management team not only listens to, but supports, it’s employees Ask how they’re planning to recoup for the market share lost over the last year

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Glassdoor has 105 RedShelf reviews submitted anonymously by RedShelf employees. Read employee reviews and ratings on Glassdoor to decide if RedShelf is right for you.