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      Refuge

      Engaged employer

      Refuge Reviews

      3.0

      44% would recommend to a friend

      (210 total reviews)

      Gemma Sherrington

      80% approve of CEO

      21% positive business outlook

      Ratings by category

      3.4

      Diversity and inclusion

      3.0

      Culture and values

      2.9

      Work/Life balance

      2.7

      Senior management

      2.6

      Career opportunities

      2.4

      Compensation and benefits

      Refuge has an employee rating of 3.0 out of 5 stars, based on 210 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Refuge employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

      Reviews by job title

      210 reviews
      1.0
      10 Jul 2018

      Clueless

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The workers on the ground are very passionate

      Cons

      Senior management are clueless. SMT's response to a scathing article in the Civic Society was to ask current staff to write positive reviews on glass door, when this didn't happen SMT took to writing glowing "fake" reviews themselves. You can spot these reviews as they have these traits, they typically mention Sandra Horley or CEO, they have the audacity to say there are no cons to working at Refuge - side bar for a moment, a company that has NO CONS get real! They attack ground staff and say things like, "show some loyalty" "no one is irreparable" "don't judge" instead of addressing a very serious internal cultural problem SMT are pandering to the public, why not mention that an entire Directorate walked out on mass or that 3 permanent Directors of Fundraising came and went within 2 years?

      1.0
      28 Jun 2018

      Nepotism is rife, toxic environment, terrible leadership

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Passionate front line and non-senior staff

      Cons

      Incredibly disappointing charity to work for. I accepted the role anticipating an empowering and inspiring environment but was met with a disheartened, beaten down work force. Senior management are controlling, close minded, corrupt, and archaic. Nepotism runs through the organisation with family members and friends of senior management being hired without being formerly interviewed.

      1.0
      22 Jun 2018

      The fish rots from the head

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Many highly committed women Good systems and processes in terms of work with service users Well resourced Excellent training Glamorous head office on Tower Bridge

      Cons

      Systemic lack of care for employees wellbeing There are several women at the head of the organisation that are not good or kind people and regularly take deeply unethical actions Bullying is tolerated HR processes ignored at the whim of the CEO and other senior staff (bullying allegations / exit interview feedback / recruitment of CEOs daughter without advertising/interview) Poor on equalities issues Spend funds inappropriately (huge senior salaries/ glamorous head office on Tower Bridge) Lack integrity A disappointing place to work for most feminists and anyone working towards genuine equality for all

      Viewing 1 - 3 of 210 Reviews
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      ReviewsRefuge reviews

      Glassdoor has 220 Refuge reviews submitted anonymously by Refuge employees. Read employee reviews and ratings on Glassdoor to decide if Refuge is right for you.