Ruby's Diner Reviews

3.9

57% would recommend to a friend

(144 total reviews)

Doug Cavanaugh

48% approve of CEO

42% positive business outlook

Ruby's Diner has an employee rating of 3.9 out of 5 stars, based on 144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ruby's Diner employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

144 reviews
1.0
14 Mar 2014
Recommend
CEO approval
Business outlook

Pros

If youre in a horrible store you get to work 8 hours of overtime in a day. yes, im not joking, literally worked 16 hr days because upper mgmt refused to hire new managers.

Cons

Too many to list. horrible training program P&L's inconsistent Hope you dont mind doing everything from washing dishes to taking and running food orders while trying to do your managerial duties constant threat of downsizing company wide. can go on and on

5.0
24 Jan 2016

Wonderful First Job

Recommend
CEO approval
Business outlook

Pros

Helps improve critical thinking, communication, organization, and customer service skills. Peak hours can get busy and can present opportunities to succeed in a moderate- to high-stress environment (including long lines, wait lists, hungry customers, etc.). Competitive hourly wage. Opportunities for advancement to better positions (e.g. host to fountain to expo to server); tips generally increase with each step up. Fun atmosphere to interact with customers, including families with children; rewarding experience and very heavy on social and interpersonal interaction. San Juan Capistrano location includes outdoor SkyRanch patio (the only Ruby's location with such a feature), which makes for a nice change of pace when you've been inside the 60s diner for awhile.

Cons

I really didn't experience many downsides at all at this job. I would say that it can be difficult to be cheerful with guests when life isn't going well or things are very busy, but that is more of a personal challenge. Also, meals for employees are discounted, but not free (unfortunately).

Viewing 1 - 3 of 144 Reviews

Glassdoor has 151 Ruby's Diner reviews submitted anonymously by Ruby's Diner employees. Read employee reviews and ratings on Glassdoor to decide if Ruby's Diner is right for you.