SCORE Reviews

4.2

75% would recommend to a friend

(36 total reviews)

W. Kenneth Yancey, Jr.

61% approve of CEO

54% positive business outlook

SCORE has an employee rating of 4.2 out of 5 stars, based on 36 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SCORE employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

36 reviews
2.0
24 Feb 2020

fd

Recommend
CEO approval
Business outlook

Pros

Mechanical experience (Valve, actuator and other)

Cons

Time to enhance career further

1.0
21 May 2014
Recommend
CEO approval
Business outlook

Pros

1. Flex-time 2. The mission and goals

Cons

1. Senior staff needs management skills training, coaching on how to be honest and professional in a workplace 2. Strategic planning does not exist at this organization 3. Accountability to CEO is non-existent 4. Staff are treated very poorly and much differently than senior staff 5. There is no designated HR department so if you have an issue, you are out of luck 6. The benefits are pathetic - no health insurance for dependents is just one of the problems 7. The office building is in horrible condition-looks more like a storage space than an office 8. Technology used is outdated 9. Lacking diversity and no intentions to improve this

2.0
17 Sept 2025

Great Mission, Poor Leadership - Organization in Decline

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working for SCORE feels good because you're actually helping small business owners succeed, and you can see the real impact of your work. The remote setup is great and gives you flexibility. Most of the regular staff are solid people who care about what they're doing and are easy to work with. The volunteers are absolutely amazing, they're selfless, dedicated, and truly special people that the organization could never survive without. They go way above and beyond the call of duty and truly make a difference in the lives of small business owners. These volunteers are the heart of what makes SCORE work.

Cons

Some managers are pretty awful to work under. They micromanage everything and just react to problems instead of planning ahead. The executive team, run by Bridget Weston (not Ken Yancy who was let go from SCORE 10 years ago), seems way in over their heads and honestly doesn't seem to know what they're doing. It's frustrating watching a 60-year-old organization fall apart because leadership can't figure out basic planning. They never bothered to create backup funding plans, so when government money got tight, they just started laying people off left and right. Meanwhile, leadership keeps spending money on unnecessary travel and in-person meetings that could easily be done over Zoom. The whole focus has shifted from helping small businesses for free to trying to squeeze money out of everyone, which feels wrong given what SCORE is supposed to be about.

Viewing 1 - 3 of 36 Reviews

Glassdoor has 59 SCORE reviews submitted anonymously by SCORE employees. Read employee reviews and ratings on Glassdoor to decide if SCORE is right for you.