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      SOTI

      Engaged employer

      SOTI Reviews

      3.1

      46% would recommend to a friend

      (788 total reviews)
      avatar

      Carl Rodrigues

      58% approve of CEO

      42% positive business outlook

      Ratings by demographic groups

      SOTI has an employee rating of 3.1 out of 5 stars, based on 788 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SOTI employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      788 reviews
      1.0
      8 Jul 2020

      Complete Micromanagement company

      Technical support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      some people are really nice

      Cons

      The WORST company to ever work for. This company in the solihull area is full of complete micromanagement bosses who continuously puts pressure on you to do the work. There is never a slight sort of appreciation but in every single 1-1 there is always negative no matter how much work you've done or no matter how high the quality is. On a day to day basis , the management ALWAYS monitor yours performance and every ticket is assed by the manager. That is typically the role of my manager . If there is ever a slight customer complain then its always your fault. With 7+ years of experience in the IT field I have never been so micromanaged in my life. There is always politics in companies but this is the worst. Management always talks behind your back in meetings and are not transparent. I could write forever but i hope whoever is reading this does not apply and make the same mistake i went through.

      avatar
      SOTI Response
      5y
      Hello, and thank you for sharing your feedback. As each team works diligently towards their personal and team goals, managers are present to support their teams with employee development. SOTI is proud to support each individual employee’s growth and development at every stage of their career. Part of how we do this is by ensuring that management teams take part in leadership training opportunities as often as possible. We also operate a number of recognition programs to celebrate great performance. As a manager within the People and Culture team, please contact me at Rima.Das@soti.net if you wish to discuss further. Thank you.
      1.0
      27 Apr 2016

      Keep your distance

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Met a couple of good professionals there (most of them have left the company already and I don't blame them!)

      Cons

      Total lack of strategy, goals and values. Senior management is a joke. They dont care about people and have no morale. Feedback is not welcome. They have no idea what leadership, corporate culture, and team building is about. This company lives in the 70s. HR is non existent, not sure what they actually do (except for writing nice responses to Glassdoor feedback). Turnover must be really high, people were abandoning the company every single day. Don't waste your time and career path on a company that has absolutely nothing to offer, unless you are totally desperate. I know people who have been with SOTI for several years; they are low educated managers with no skills, no previous experience and very limited career options. The rest of us moved on as fast as we could.

      2.0
      9 Sept 2019

      Once great company with immeasurable potential is now a shell of it's former self

      Technical support
      Recommend
      CEO approval
      Business outlook

      Pros

      - if you ever want a career in politics and need a platform to test your skills, this is the place to do it. Even Trump would struggle to deal with the politics in this place. - theres two ways to work here, either do your 9-5 and take the pay check skipping through blissfully OR try and advance your career to be faced by self centred leadership destorying any idea of work/life balance - If you manage to survive the above and avoid being in a few senior staff members "black book" you have the chance to progress - Handful great staff left within the company, some of which have fantastic industry experience, in other environments they would be great mentors for junior members of staff but this isn't allowed to happen due to bad staffing decisions and overly aggressive targets. - Great place to get experience on your CV before bigger, better tech companies come to Toronto - Aggressive turnover within the last year has opened lots of positions - Good market to work in, lot's of opportunities especially as partners begin to look at competitor solutions and continue to grow.

      Cons

      - Customer no longer comes first - Heavily unstable core product, with initial releases being held back from large customers due to lack of faith in it. This can be found throughout the company but most notably in some of the most technical staff. - Room sharing to cost save, but wait... - There is so little trust in regional offices they would rather fly out hand picked staff from Canada and incur the costs accociated with it than use local resources - Pretty obvious deep routes of racism and sexism at higher levels of staff, which can be visually seen in upper management and the staff that attend tradeshows respectively - You are just a number - Poor internal communication

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      ReviewsSOTI reviews

      Glassdoor has 922 SOTI reviews submitted anonymously by SOTI employees. Read employee reviews and ratings on Glassdoor to decide if SOTI is right for you.