Where to begin? This company has a huge culture problem that the company absolutely refuses to fix. The other reviews are dead on, the biggest problem with this company is the management. Most of them have been around for decades, have never worked anywhere else, floated into the position just by the fact they had been there forever and the former manager/director retired, and thus have no idea how to do anything except for how they've been doing it the last twenty years. Any ideas to change, create, update, or improve are quickly shot down, with the prompt response "Well this is how we've always done it...". Even worse, directors or managers who entirely screw up and cost the company quite a bit of money aren't removed; and a blind eye is turned towards poor controls. It's mind-blowing the inefficiency here. But some other things include:
1) Technology - Who's running the show here?? The main system is some horrible thing from the '90's that freezes on a daily and hourly basis. The complaint was so large that it became an issue at the last employee meeting; whereupon it was met with the response "Grass always looks greener on the other side". That's a quote, by the way. Good luck trying to get your work done if you have an impatient client on the phone.
2) Career Opportunities - You can throw that to the side. HR has zero interest in creating internal training programs, unless you're a complete idiot and don't know how to work email (in 2013).But they have a course for that. Wahoo!! Basically, come work here if you want to kill your career.
3) Instead of firing idiots, they keep them around but just put some more rules into effect to make that idiot more firewalled, much to the chagrin and inconvenience of everyone else. Believe me, if you have an incredibly low work ethic and half-way everything, this is the place for you.
