Samsung Electronics Reviews | Glassdoor.co.uk

Samsung Electronics Reviews

Updated 20 Aug 2019

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Found 114 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
46%
Recommend to a Friend
100%
Approve of CEO
Samsung Electronics CEO Francis Chun
Francis Chun
2 Ratings
Pros
Cons
More Pros and Cons
  1. "Comments on Samsung"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Undergraduate Placement Student in Chertsey, England

    I have been working at Samsung Electronics for less than a year

    Pros

    The work environment is very nice at Samsung - great people, great office and great food!

    Cons

    There are very few things wrong with Samsung, it is very fast paced but that isn't necessarily a bad thing!

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    Samsung Electronics2018-11-06
  2. "Permanent resolution of tech service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Selling Assistant in Sale, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Samsung Electronics full-time for more than 3 years

    Pros

    The reason is to help the company to challenge against others

    Cons

    Top up the company with good achievement

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    Samsung Electronics2019-08-14
  3. "Samsung - Capita"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Mobile Technical Support in Leeds, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Samsung Electronics full-time for more than a year

    Pros

    Good environment, fair compensation, good people.

    Cons

    Busy call centre environment and the attrition of staff during the year can put strain on KPI's.

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    Samsung Electronics2019-07-23
  4. Helpful (1)

    "The most frustrating job, ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Manager in London, England
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I worked at Samsung Electronics for less than a year

    Pros

    Brand, Scale and resources. Some great people.

    Cons

    The ultimate box shifter who is desperate to move into service provision. Limited by culture, organisation and lack of strategy. The OpCos are sales franchises, this is the only model they understand, all decisions are made in Korea. Most frustrating job I’ve ever had.

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    Samsung Electronics2019-07-26
  5. "Challenging but rewarding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Manager in Chertsey, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Samsung Electronics full-time for more than 5 years

    Pros

    Autonomy, training, travelling, fast paced, quick decisions, fast product development

    Cons

    High pressure, stressful, high staff turnover, reactionary

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    Samsung Electronics2019-06-17
  6. "Hard work little pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Leeds, England
    Doesn't Recommend

    I worked at Samsung Electronics full-time for more than a year

    Pros

    Great colleagues, 3 breaks, nice city centre office

    Cons

    Low pay, little respect from management, working weekends, calls are monitored

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    Samsung Electronics2019-06-13
  7. Helpful (2)

    "Toxic environment, appalling management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software in Staines, England
    Doesn't Recommend
    Negative Outlook

    I worked at Samsung Electronics for more than 3 years

    Pros

    Close to town center, good coffee.

    Cons

    Overtly racist structure - no chance of promotion unless you're Indian. Employees and contractors spoken to and treated like small children - cameras watching your every move and serious attitude problems among management, office admin staff and HR. Shocking incompetence throughout and very unpleasant and toxic environment to work in - management pay no attention to complaints even when raised by multiple staff. V. low rates compared to market, and poor working flexibility. Extremely anul about core working hours.

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    Samsung Electronics2019-06-27
  8. "Fast paced, challenging"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - MDM Support Analyst in Leeds, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Samsung Electronics full-time for more than a year

    Pros

    A passionate staff and interesting job role

    Cons

    Glass ceiling on expansion of role

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    Samsung Electronics2019-05-21
  9. Helpful (1)

    "AVOID LIKE THE PLAGUE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Staines, England
    Doesn't Recommend
    Negative Outlook

    I worked at Samsung Electronics full-time for less than a year

    Pros

    - Subsidised canteen - Flexible working hours

    Cons

    What an awful place to work. There is a serious lack of management - senior management is generally Korean and therefore there is a big language barrier. Majority of these managers have gained their positions due to their nationality and not their skills, qualifications or experience. You find yourself making most (if not all) of the big decisions on behalf of management. It really is the blind leading the blind. You will struggle to gain any recognition or growth unless you are Korean. It is a company that operates very much like a small business yet it is a multinational company?! There is no structure whatsoever. No building maintenance, guidelines, processes or training. Actually, you do get training, but on how to address Korean people (not how to use Samsung’s systems etc.) - and that’s only if you are permanent! No ability to work from home - in fact you can’t even use a USB stick without permission from HQ. It really is an absurd place to work. Samsung’s staff turnover is shockingly high - for a reason! In my time there I never once had any discussions about future development, progression etc. It’s like you get a position and you’re stuck there for life.

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    Samsung Electronics2019-05-16
  10. "Retail development executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - RDE in London, England
    Doesn't Recommend
    Approves of CEO

    I have been working at Samsung Electronics full-time for more than a year

    Pros

    Good tech and managment team

    Cons

    new managment has made alot of changes

    Continue reading
    Samsung Electronics2019-03-25
Found 114 reviews