Science Museum Group Reviews

Updated Nov 15, 2021

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Found 83 of over 90 reviews

3.6
80%
Recommend to a Friend
42%
Approve of CEO
Science Museum Group Director of the Science Museum Group Ian Blatchford
Ian Blatchford
25 Ratings
Pros
  • "Lovely colleagues, meeting visitors from all over the world(in 8 reviews)

  • "Great people to work with and a big focus on day to day wellbeing(in 7 reviews)

  • Cons
  • "working remotely is hard to get a true museum experience(in 9 reviews)

  • "Unsafe environment and lack or training and care for staff or visitors(in 6 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee

      good experience of working nationally

      Jun 23, 2021 - Head of Learning in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      working nationally within an enthusiastic team

      Cons

      working remotely is hard to get a true museum experience

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    2. 3.0
      Former Employee, less than 1 year

      Disappointing

      Nov 15, 2021 - Gift Shop Attendant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice colleagues, and supervisors. Perks of free exhibitions

      Cons

      Boring, gift shop just sells plastic tat, I would have expected more from the Science museum

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    3. 3.0
      Former Employee, more than 3 years

      Pros and cons

      Sep 21, 2021 - Development Employee in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people to work with and a big focus on day to day wellbeing

      Cons

      Despite this being a big selling point in my original interview, in practice there is absolutely no opportunity for career progression/promotion unless a more senior member of staff leaves and you can take their place. Over three years there was no professional development plan or discussion of future

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    4. 2.0
      Former Employee, more than 3 years

      Fun but will grind you down

      Sep 13, 2021 - Explainer in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing colleagues, and great if you like people and learning/teaching

      Cons

      Management have no idea what they are doing. Employees are treated as expendable. Terrible pay.

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    5. 3.0
      Former Employee, more than 1 year

      Pressurized environment

      Sep 9, 2021 - Senior Marketing Officer in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The museum is great, staff and team are amazing. It does feel like everyone is working towards the best for visitors.

      Cons

      A lot of pressure. Expected to work extra hours regularly. Unrealistic expectations in terms of workload. Increase in workload and no increase in pay.

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    6. 4.0
      Former Employee

      Great

      Aug 26, 2021 - Visitor Fundraiser 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fun atmosphere, good pay, nice people

      Cons

      Long hours, no sitting down

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    7. 4.0
      Former Employee

      Pretty good

      Aug 24, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly environment, good visitors, enjoyable

      Cons

      Management was a little confused sometimes

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    8. 4.0
      Current Employee, more than 3 years

      An overall fun work environment

      Aug 17, 2021 - Visitor Experience Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - casual, fun environment in a world-class museum - lots of variety day-to-day - diverse, sociable team - decent managers who give you lots of autonomy - full pay during covid closure and good PPE provided - free entry into lots of other museums

      Cons

      - training sometimes feels a bit rushed - limited chances for progression or upskilling - upper management feel distant with some questionable sponsorship ethics - clear divide between front and back of house teams - hours were cut after covid

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    9. 3.0
      Former Employee, more than 1 year

      Hands on history, hands off management

      Jul 28, 2021 - Group Senior Photographer in York, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good level of autonomy and trust from senior colleagues Good perks Opportunity for travel

      Cons

      Few opportunities for CPD Pay scale is moderate but could be improved Facilities behind the scenes are in need of updates

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    10. 4.0
      Current Employee

      Inspiring futures

      Jul 13, 2021 - Manager in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Inspiring next generation through different levels of the organisation

      Cons

      On the process of building the org culture

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