Science Museum Group Reviews | Glassdoor.co.uk

Glassdoor uses cookies to improve your site experience. By continuing, you agree to our use of cookies. OK | Learn More

Science Museum Group Reviews

Updated 8 November 2017
16 reviews

Filter

Filter

Full-timePart-time

3.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Science Museum Group Director of the Science Museum Group Ian Blatchford
Ian Blatchford
5 Ratings

16 Employee Reviews

Sort: PopularRatingDate

  1. "Volunteer"

    StarStarStarStarStar
    Current Employee - Volunteer in London, England
    Current Employee - Volunteer in London, England
    Recommends

    I have been working at Science Museum Group part-time (More than a year)

    Pros

    A great place to volunteer - friendly staff, and a great sense of satisfaction helping the public in one of the world's great museums.

    Cons

    Volunteering is what you make it, so everyone's experience is different.


  2. "I feel like I am Inspiring Futures working at Science Museum Group"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Manchester, England
    Current Employee - Anonymous Employee in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Science Museum Group full-time (Less than a year)

    Pros

    A unique, special and great place to work. Working for SMG I feel as though the organisation is really beginning to invest in developing its culture through new museum brands, its engaging Mission and Values and how it keeps its employees informed.

    Furthermore, there are some amazing 'behind the scenes benefits' working for the group. For example, behind the scenes tours of our stored collections, trialling new VR equipment and experiences and getting sneak peaks before the openings of new galleries and exhibitions.

    In terms of personal benefits, there is plenty of opportunity for flexibility. As long as you have the organisation in mind the managers here are open and very friendly.

    Cons

    As a public sector, charitable, organisation it is hard to not always have the luxury of finance behind you. Some of our office work-spaces and systems could use a little TLC but at the end of the day its the people and environment that make it such a great place to work. Besides, who needs a massive slide in the middle of the office or ping-pong tables in the staff social area when we have awesome galleries, exhibitions and collections to look around during our lunch break!


  3. "Estates dept is a shamble"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Estates Administrative in London, England
    Former Employee - Estates Administrative in London, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Science Museum Group full-time (Less than a year)

    Pros

    I work with great people who had worked in the dept for over 20 years

    Cons

    The directorship of the dept is a nightmare, got new head of dept recently who was a nightmare.

    Advice to Management

    Need to do better with people management


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Relaxed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    Pros

    A very relaxed and fun place to work, fair working hours

    Cons

    Not much to say about the cons, the benefits aren't great

    Advice to Management

    NA


  6. "Science Museum"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Fun and relaxed place to work!

    Cons

    At the time there was no career development.


  7. "tour person"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Science Museum Group part-time

    Pros

    fun and interesting place to work

    Cons

    pay wasn;t the most great


  8. "Culture of bullying"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Science Museum Group full-time

    Pros

    Museum itself it full of wonderful items

    Cons

    Culture of blame and bullying is rife among employees, especially from the 'established' generation towards the interns and new employees. Management always seem to twist HR around their little finger, lying to avoid getting into trouble for inappropriate conduct. I was told they would make sure I never worked in the museum industry again when I attempted to make an official complaint about my manager's behaviour. A truly miserable place to work.

    Advice to Management

    Your job is to nurture and support your employees, not belittle, bully and humiliate them, then threaten them when they try and fight back. Senior management need to have a word with themselves: when you see this kind of thing, don't awkwardly shrug and pretend it isn't happening.


  9. "VISITOR SERVICE MANAGER"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Visitors Services in London, England
    Current Employee - Visitors Services in London, England
    Recommends
    Positive Outlook

    Pros

    Nice environment, good opportunities to grow up within and e-learning. A lot of opportunity to have fun with colleagues and know interesting people around. You have also the opportunity to see, everyday, craft, space objects, object that made modern the world, IMAX Cinema, Lates events.

    Cons

    Working hard during bank holidays, visitors rude, dailies obstacles to deliver great customer service, talk more languages and be always smiling.

    Advice to Management

    Allow advancement in career, get on and organize social sharing events, including artistic opportunities, allow promotions, benefits and special awards for hard workers.


  10. "Re-Inventing the wheel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front of House in South Kensington, England
    Former Employee - Front of House in South Kensington, England
    No opinion of CEO

    I worked at Science Museum Group part-time (More than a year)

    Pros

    Colleagues were amazing. Great opportunity to work with a diverse range of people from all walks of life.
    Fun environment to work in.

    Cons

    Management changed a lot in my short time there. Every new manager feels the need to change everything rather than focus on moving on from where things are at.

    Advice to Management

    Listen to your staff and stop forcing a top down approach. Also, less emphasis on sales and more focus on customer service.


  11. "Archive Research"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Archive Volunteer in York, England
    Current Employee - Archive Volunteer in York, England
    Recommends
    Positive Outlook

    Pros

    Great team, opportunity for progression, plus wide network across UK.

    Cons

    No downsides to working for this company.


Showing 16 of 18 reviews
Reset Filters