Group think: Because many in the management has been with the company for more than 15 years, they are resistant to change especially the middle management, thinking that maintaining status quo is fine. HR is dinosaur and still processes claims manually. Management roles are male dominated, and male bosses talk down to their subordinates. Company believes in job rotation for employees’ growth hence allowing new departments to be led by senior employees without experience. Company culture, poor leadership: Because the management team has been in the company for many years, the company has accepted a family culture meaning there are no checks and balances, no proper guidelines when it comes to work hours (lots of OT and customer entertainment needed outside of work hours) and deadlines can be delayed further and further. Extremely messy organisation, no career growth as they do not hire industry professionals to lead teams. Lots of abortive work done as job scopes are not clearly defined, thus limiting not only individual growth but also the company’s potential for growth.
