Great leadership, strong outlook... but facing some growing pains
Pros
A bunch of really great people Company is going in the right direction. Relaxed & flexible working. Moving in the right direction with technologies Fantastic senior leadership Great culture and has really nailed remote working. Transparent - CEO doesn't hide anything about company state.
Cons
If you're not overlapping significantly with west coast America, you probably aren't going to have much input into big changes/decisions. There are some top down decisions and that is to be expected and totally normal, this isn't what this is referring to. If you are outside of America then you aren't on payroll, you'll be a contractor. It becomes a headache as invoice payment dates aren't constant and when factoring in that there are no benefits, it's not all that competitive if you use a portion of this towards things like healthcare, pension, life insurance etc - things you might get as an employee. It recently improved and it is moving in the right direction. Like most growing startups, it has some issues of possession - it's hard to let go of what you love and what you've grown. It's definitely improved but it needs a bit more work.