Service First Mortgage Reviews

They pretend to be "all about the employee" but this is a sales company and money/the customer comes first always. Sales is treated with the highest priority and Operations is treated as second tier and given less money, less training, and less recognition. They project a great culture but the culture is non-existent unless you are an LO. They pretend that they care about employee recognition but it is not true at all. Feedback and recognition is given once a year at most. LOs are given whatever they want no matter how much additional work it adds to operations. I highly recommend not joining this company. Diversity and Inclusion is non-existent (workforce is 75%+ white and all upper management is white males). Small company so no room for growth.

Executive leadership is a joke. They make an enormous amount of money to do absolutely nothing. The branch managers don’t know a thing about growing loan officer business and instead spend their time doing personal stuff. As an LO, it’s impossible to grow at a company that has no support. They also must really be in financial trouble since they’ve done so many layoffs. I would never recommend anybody working here.