ServiceNow Reviews

4.1

81% would recommend to a friend

(5,666 total reviews)
avatar

Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,666 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
5.0
8 Apr 2026

Great Company

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

ServiceNow has been a great company to work at

Cons

I current have no cons to give

5.0
7 Apr 2026

Great company

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good culture Good pay Great benefits Flexible working

Cons

No cons whilst working at the company

Viewing 1 - 3 of 5,666 Reviews

Glassdoor has 6,598 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.