Shootsta Reviews

3.3

55% would recommend to a friend

(61 total reviews)
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Daniel Chiha

48% approve of CEO

41% positive business outlook

Shootsta has an employee rating of 3.3 out of 5 stars, based on 61 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shootsta employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

61 reviews
1.0
1 Feb 2023

A horrible experience

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people in the UK team are a talented, great to work with bunch.

Cons

I wish I had listened to the reviews on glassdoor before I joined, by the sounds of it, nothing has changed in the past few years. This was by far the worst employee experience I have had in my career, and went from someone consistently over achieving on target to someone whose confidence was on the on the floor. There are a few areas I’d like to highlight: - Shootsta calls itself a start up, and tries to blame constantly changing the goal posts on this, however the company has been around for about 10 years so this is absolutely not the case - There are no women in management roles or strategic roles (higher paid version of the AM and AE role), when leadership were challenged about this the response from the CEO was ‘well it isn’t for like of trying’. - There was no professional development plans or pathways and no way to understand how to be promoted. - Expected to attend meetings at 6am because of the HQ being in Australia. - Suggestions for change only listened to if you were the CEO, COO or CTO or department head. All changes to the UK team and services were done without any consultation of what was actually happening within the customer base from the people on the ground. - 0 benefits and statutory holiday, very unusual in the UK. - Roles and job descriptions were changed with no notice a couple of weeks into the job. - Commission structure was changed 3 times in 7 months. The company has a lot of work to do, I hope they start listening to what their employees have to say.

1.0
2 Feb 2023

Not what it seems

Recommend
CEO approval
Business outlook

Pros

The UK (EMEA) team are fantastic, loyal, hard working people who truly care about the success of Shootsta The London office (Working From) is fantastic, really cool space to meet and socialise with people

Cons

I felt extremely undervalued for the work that I was doing, and was paid significantly less than male counterparts doing the same role who had "Senior" titles. It is extremely worrying that Shootsta have no plan to deal with the significant lack of females in positions other than lower levels. There are no women in the senior leadership team, it felt like an old boys club (logging onto meetings where constant references to sport/lad culture was a regular occurrence) and the CEO's response when questioned about the lack of females in senior positions was met with "it's not for lack of trying". Zero plans in place to promote internally, reward top performers or metrics to help understand what it would take to be promoted - extremely demotivating culture to be a part of in this regard. At times it felt like you had to be a friend of the leadership team to even be seen with a chance at getting some sort of promotion which was disheartening. Unlike a number of tech companies, zero perks/benefits on offer, and you only get 20 days holiday, yet senior managers appeared to have unlimited holiday. I had 3 managers in 10 months - this was unsettling and unnerving, changes were made at the drop of a hat with no consultation. There is no sales training or enablement at all, and you're basically expected to sell off the bat with no strategy or process in place, which makes selling incredibly difficult , especially because Shootsta don't appear to know what they're trying to prioritise or go after in order to hit huge sales targets. Regularly used the excuse of being a "start up" for mistakes and lack of strategy, constant change. There would be a big company overhaul every 3 or so months because leadership aren't patient enough to stick with changes made, and this appears to have been the case for a long time based on the more tenured peoples experience

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Shootsta Response
3y
Thank you for taking the time to share your experience working at Shootsta. We appreciate your feedback and take your concerns seriously. We apologise for any negative experiences you had during your time with us and acknowledge the issues you raised regarding gender equality, lack of internal promotion opportunities, management changes, and the absence of perks and benefits. Shootsta is committed to creating an inclusive and diverse work environment where all employees are valued and treated fairly. We understand the importance of addressing gender disparities and ensuring equal opportunities for everyone. We apologise if you felt undervalued and underpaid compared to your counterparts in similar roles. Pay equity is a priority for us, and we continuously strive to identify and rectify any discrepancies and have recently done so across all roles. Regarding the lack of female representation in senior leadership, we are actively working on fostering diversity at all levels of our organisation. We recognise that diverse perspectives lead to better decision-making and innovation. While progress may take time, we are dedicated to implementing measures to attract, retain, and promote talented individuals from diverse backgrounds. We've recently internally promoted two female employees into senior roles as an outcome of their commitment and hard work across the company. We have more work to do still, but we're proud of our team and will continue to internally grow our incredible team. Your feedback regarding the company culture is valuable to us. We are committed to fostering an inclusive and respectful environment for all employees. We will address the concerns you raised about inappropriate references during meetings and ensure that our leadership team promotes a professional and supportive atmosphere for everyone. We understand your frustration with the lack of clarity on promotion criteria, internal training, and enablement. We are actively working on developing transparent career paths, performance metrics, and training programs to provide employees with clear guidelines for growth and success within the company. We apologize for any confusion caused by changes in management and the lack of consultation. We acknowledge that effective communication is essential, and we are working on improving our processes to ensure that changes are communicated in a timely and transparent manner. In terms of employee feedback, we are actively reviewing and analysing the survey responses received. We value the input of our employees and are committed to taking appropriate action based on the feedback we receive. We apologise if you felt that your feedback was not acted upon, and we will work on improving our response mechanisms. Regarding HR support, we recognise the need for a dedicated HR department to provide guidance and address employee concerns. We are actively working with reputable HR firm to enhance our support structure and ensure that employee issues are addressed promptly and effectively. Your suggestion to decentralise decision-making and provide more autonomy outside of the leadership team is noted and strongly encouraged. We understand the importance of empowering employees and trusting their abilities. We will assess opportunities to involve employees at all levels in decision-making processes and foster a culture of trust and empowerment. We apologise if any communication from the company was insensitive or offensive. We understand that clear and empathetic communication is crucial, especially during periods of change or challenging circumstances. We will take your feedback into account and ensure that our communications are respectful and considerate moving forward. Specifically relating to our holiday closure periods, this was a misunderstanding and not as you perceived which we have since addressed locally with our teams moving forward. Lastly, we sincerely apologise if you felt that your contributions were not valued and that your well-being was not prioritised. We strive to create an environment where employees feel respected, supported, and appreciated. We will reflect on your feedback to improve our practices and ensure that all employees are treated with the utmost respect and care. Thank you once again for sharing your thoughts. We genuinely value your feedback, and it will help us make meaningful changes to enhance the employee experience at Shootsta. We wish you the best in your future endeavors.
2.0
3 Nov 2021
Recommend
CEO approval
Business outlook

Pros

- Everyone wants the business to do well - Mostly great people (apart from senior management)

Cons

- Some excellent people have left because of poor management decisions. The new CRO lacks the knowledge, experience and empathy to point Shootsta in the right direction. Yes, he's from a well known software company. But Shootsta is a completely different ball game. It was clear that there is no long term interest in the business for him... - The commission structure is one of the worst I've seen. - Aggressive targets with little to no support. Good luck. - Work life balance is terrible. - Editors and staff lower down the tree are treated horribly. The lack of empathy and care for some of these individuals is disgusting. They're human. So treat them like humans.

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Glassdoor has 65 Shootsta reviews submitted anonymously by Shootsta employees. Read employee reviews and ratings on Glassdoor to decide if Shootsta is right for you.