SmartBiz Reviews

3.8

74% would recommend to a friend

(124 total reviews)
avatar

Evan Singer

76% approve of CEO

60% positive business outlook

SmartBiz has an employee rating of 3.8 out of 5 stars, based on 124 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SmartBiz employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

124 reviews
1.0
11 Mar 2019

Huge turnover

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Friends and office location.

Cons

Management, seniors ones couldn't care less of you and juniors ones are bossy even if it is their first job. Most junior managers never had prior work experience, they just get promoted because they are friends since they got hired or their relatives invested in the company. Not a very healthy place to work. People get burnt out easily. No limit to your work, evenings and weekends.

3.0
10 Aug 2017
Recommend
CEO approval
Business outlook

Pros

It's a great product. The idea behind SmartBiz is truly changing the SBA lending space. The team is great. You'll meet people here from all sorts of backgrounds who truly become your friends. Your success is also in your hands. You can determine how well you as an RM if you put your mind to it.

Cons

There is a general lack of trust and respect for the management team. False promises are often made, and the Relationship Manager role is seen as one with a lot of turnover. RMs get burnt out quickly, but new ones are always there to replace them. There isn't much opportunity to move into other roles or be promoted once your time as an RM has come to an end. Management doesn't take the input or advice of the team, leading to low morale. The company has changed a lot in the past year or so. The culture has shifted from one of collaboration and passion, to one of unrealistic expectations, pitting RMs and teams against each other, and overall burnout.

1.0
21 May 2018
Recommend
CEO approval
Business outlook

Pros

- Somewhat nice view of the WeWork office they rent in -They do cater food sometimes

Cons

-Relocation package without any financial incentive -Very unprofessional (Will tell you to fly to a new city and not provide financial assistance and fire you within 3 days!) -Underpaid and overworked- not typical start up environment -Not diverse at all (one type of individual working there) -Non welcoming to free thinkers or innovators -Focused about themselves and not really helping the businesses they serve -Disrespectful to their employees and talks down to them

Viewing 1 - 3 of 124 Reviews

Glassdoor has 156 SmartBiz reviews submitted anonymously by SmartBiz employees. Read employee reviews and ratings on Glassdoor to decide if SmartBiz is right for you.