Does SoftLayer pay their employees well?

According to anonymously submitted Glassdoor reviews, SoftLayer employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at SoftLayer. This rating has been stable over the past 12 months.

How satisfied are employees working at SoftLayer?

51% of SoftLayer employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SoftLayer 3.0 out of 5 for work life balance, 2.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at SoftLayer?

Server Build Technician (41) , Data Center Technician (20) , Datacenter Technician (11) , Customer Systems Administrator (6) , Software Engineer (5) , Customer Support Technician (4) , SBT Technician (4) , Software Engineer I (4) , Cst (3) , Inventory Technician (3) , Datacenter Technician (Server Build Technician) (2) , Regional Sales (2) , Security Engineer (2) , Server Build Technician III (2) , Software Engineer II (2)

What are the pros of working at SoftLayer according to real employee reviews?

"Great benefits" ((in 19 reviews)); "Great people outside of work" ((in 15 reviews)); "The culture is great." ((in 12 reviews)); "Good work environment." ((in 6 reviews)); "Free drinks and snacks." ((in 5 reviews))

What are the cons of working at SoftLayer according to real employee reviews?

"Terrible pay." ((in 14 reviews)); "But the manager was a good person otherwise." ((in 13 reviews)); "low salary but its ok for beginners" ((in 10 reviews)); "No training what so ever!!!!" ((in 8 reviews)); "Raises are almost impossible." ((in 8 reviews))

What are employees saying about SoftLayer redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SoftLayer redundancy and their outlook for job security at SoftLayer in 2026.

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SoftLayer

SoftLayer Reviews

3.0

51% would recommend to a friend

(240 total reviews)

Lance Crosby

57% approve of CEO

42% positive business outlook

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

SoftLayer has an employee rating of 3.0 out of 5 stars, based on 240 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SoftLayer employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

240 reviews

5.0

22 Jun 2020

Great

Server build technician

Recommend

CEO approval

Business outlook

Pros

Snacks are free and days go quick

Cons

The promotion system is weird

5.0

16 Aug 2024

ACS

Acs-compute support engineer

Recommend

CEO approval

Business outlook

Pros

Amazing team, great people, great customers

Cons

shifts, and that's it, can't think of anything else

5.0

20 Sept 2022

Good

Network engineer ii

Recommend

CEO approval

Business outlook

Pros

Good company to work for

Cons

Acquisitions are a pain in the A

Viewing 1 - 3 of 240 Reviews

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