Does SoftMoc pay their employees well?

According to anonymously submitted Glassdoor reviews, SoftMoc employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at SoftMoc. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at SoftMoc?

41% of SoftMoc employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SoftMoc 2.9 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at SoftMoc?

Sales Associate (141) , Assistant Manager (57) , Retail Sales Associate (30) , Manager (13) , Store Manager (12) , Shift Leader (11) , Part Time Sales Associate (10) , Assistant Store Manager (6) , Customer Service Representative (6) , Sales (5) , Stock Associate (5) , Key Holder (4) , Sales Associate/Key Holder (4) , Sales Associate/Keyholder (4) , Sales Representative (4)

What are the pros of working at SoftMoc according to real employee reviews?

"Flexible hours is the the only pro i could think of" ((in 23 reviews)); "Coworkers are friendly and supportive." ((in 18 reviews)); "the people there are great" ((in 18 reviews)); "Busy sometimes and having good commission" ((in 15 reviews)); "Great staff" ((in 12 reviews))

What are the cons of working at SoftMoc according to real employee reviews?

"Low pay and sometimes competitive on commission" ((in 54 reviews)); "Bad management, barley any hours," ((in 37 reviews)); "Poor upper management." ((in 24 reviews)); "You make less than minimum wage as a base pay and they say you'll end up making $17" ((in 22 reviews)); "Manager made $11.10/hour +commission..." ((in 18 reviews))

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SoftMoc

SoftMoc Reviews

3.1

41% would recommend to a friend

(441 total reviews)

Bert Krista

54% approve of CEO

49% positive business outlook

Ratings by category

3.2

Diversity and inclusion

2.9

Work/Life balance

2.7

Culture and values

2.6

Career opportunities

2.4

Senior management

2.3

Compensation and benefits

SoftMoc has an employee rating of 3.1 out of 5 stars, based on 441 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SoftMoc employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

441 reviews

5.0

11 Apr 2026

positive experience working here

Manager

Recommend

CEO approval

Business outlook

Pros

Great time working here good

Cons

Good time working here good

5.0

26 Nov 2025

Great place to work

Product photographer

Recommend

CEO approval

Business outlook

Pros

Work is always flowing through, whether it be in the slow times or the fast times, and you always know what to expect. The people are nice to work with.

Cons

When it's very slow, it's very slow, but you can always practice your photography skills in the downtime.

5.0

2 Nov 2025

Sales Associate experience

Sales associate

Recommend

CEO approval

Business outlook

Pros

great managerial and team experience alot to learn from and connections to make

Cons

dated point of sales system, but fully functional and the store fluctuates highly in how busy it is

Viewing 1 - 3 of 441 Reviews

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