Solution Tree Reviews

3.8

67% would recommend to a friend

(89 total reviews)

Jeff Jones

75% approve of CEO

59% positive business outlook

Solution Tree has an employee rating of 3.8 out of 5 stars, based on 89 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Solution Tree employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

89 reviews
3.0
25 Nov 2015

Talks the talk, doesn't walk the walk

Recommend
CEO approval
Business outlook

Pros

* Produces and supports superior products and services in the industry * Provides opportunities to work closely with incredible speakers and authors * Encourages employees to give back to the community with a paid day off to do volunteer work * Located in an area close to Bloomington's B-Line trail (so convenient for those who commute by bike or foot)

Cons

* Growth of the company comes at the expense of employees. In the years I worked there, my salary was stagnant (no merit-based raises and meager profit-sharing payouts) but the hours I worked nearly doubled from 40 to an average of 73 hours per week. * Poor management leaves employees feeling overworked, underappreciated, and unheard. Managers have openly talked poorly about current and former employees, and many of them play favorites. Because there's an open floor plan, employees hear just about everything. Some of the managers lack a basic awareness of their department's procedures and processes, and almost none of them have a deep understanding of what other departments actually do. The company touts collaboration and openness, but in practice, that rarely happens. The culture feels, at times, hostile and unprofessional. * Odd things are rewarded, supported, and praised. As another reviewer mentioned, timeliness seems to be the only thing that matters. If you show up at 8:01, you can expect to hear about it (even if you were waiting for your babysitter to show up), but if you're there until 8:00 PM, absolutely nobody cares. (Along with the unsustainable increase in the workload, this is one example of how employees are told that "family is important" and that Solution Tree "supports a work-life balance," but practice doesn't actually reflect that.) Along these lines, if you make a fast decision about a problem or challenge in your work, those sorts of quick answers are rewarded rather than those that are more carefully thought out but perhaps take more than a couple of minutes to raise. This kind of culture punishes the most dedicated workers and creative thinkers. If you don't conform exactly to privileging and prioritizing these values, you will feel pretty miserable, no matter how much you love your actual job, how much effort you put into doing high-quality work, and how much of an impact your work has in your department's and the company's goals. * The culture is very uncomfortable if you're not a right-wing Republican Christian. There are Bible studies at lunch time that monopolize a conference room, reminders in emails sent from the owner about the religious reasons for holidays, and suggestions of Republican candidates to vote for if you are "undecided." Not sure if any of these are legal, but because HR is friends with the owner, there's no real opportunity to voice concerns about these (and other) uncomfortable practices.

avatar
Solution Tree Response
10y
Thank you for taking the time to write this review. We take your concerns very seriously and will use your feedback to help make the necessary improvements as a growing company.
2.0
10 Nov 2015

Good product, terrible company

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Solution Tree delivers some of the best pd in the business. Easy product and services to discuss with customers.

Cons

Low pay and benefits, including holidays. The very practices we tell our customers not to use are in full use at Solution Tree. The culture is unhealthy and hostile. There is disparity in how departments are compensated (bonus/no bonus) and the pay is well below industry standard for all employees--on and off site. Also, the constant review of numbers and greed are exhausting and do not inspire sales. Even when doing well, it seems it is not enough for the CEO. Not a place for the long-term since there is no upward mobility.

avatar
Solution Tree Response
10y
Thank you for taking the time to write this review. Your concerns are very important to us and we are working to make the necessary improvements.
1.0
18 Sept 2015

Stay away...

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great downtown location and occasional travel opportunities for some. In theory their mission is nice. Possible profit sharing at the end of the year.

Cons

The company is growing quickly at the expense of the employees happiness. They expect employees to double their workload because of managements goals but they receive no extra compensation. When people leave everyone else picks up the load and they are very slow to rehire. There is no HR department to speak of. They've put the wrong people in management positions and you have to be in good with the owner to move up, even if you're bad at your job. Not a happy place to be.

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Glassdoor has 93 Solution Tree reviews submitted anonymously by Solution Tree employees. Read employee reviews and ratings on Glassdoor to decide if Solution Tree is right for you.