Southern Water Reviews

Updated 21 May 2021

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Found 129 of over 143 reviews

2.7
52%
Recommend to a Friend
59%
Approve of CEO
Southern Water Chief Executive Officer Ian McAulay  (no image)
Ian McAulay
48 Ratings
Pros
  • "Great people and pay is not bad(in 11 reviews)

  • "They offer good learning opportunities, good socials and have a very modern approach to Work-Life Balance(in 7 reviews)

  • Cons
  • "Senior managers are slow to make decisions, Needs a shake up in management and to evolve into a modern company(in 12 reviews)

  • "Poor management, unfairness between employees(in 7 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, more than 3 years

      Great Place to Work

      7 Oct 2019 - Collections Agent 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people are great Nice canteen with subsidised coffee Management are approachable

      Cons

      None, except there is no longer a Collections/ Customer service team.

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    2. 4.0
      Current Employee, more than 8 years

      A company packed full of loyal employees that care about what they do on a real positive turn!

      20 Mar 2021 - Field Performance Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people, genuine opportunities do your best and move forward through the company while being paid a fair wage.

      Cons

      None in regards to SW, the water industry however can be a challenging environment at times and one that can push you out of your comfort zone.

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    3. 1.0
      Former Employee, more than 5 years

      Not a good place to work...

      21 May 2021 - Communications Manager in Worthing, South East England, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Company with an important role in society.

      Cons

      Inefficient organisation , ineffective senior team. Aggressive culture.

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    4. 1.0
      Former Employee, more than 1 year

      Career suicide

      20 Apr 2021 - Enterprise Architect in Worthing, South East England, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Canteen staff were friendly to talk too

      Cons

      Disorganise Bullying Culture Too many chiefs and not enough people doing the work Plan about plans and no actions constant firefighting too risk adverse unable to comprehend quick wins racist undertones

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    5. 4.0
      Current Employee, more than 1 year

      Generally a good place to work.

      18 Feb 2021 - Process Operator in Brighton, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent pay, benefits and good progression opportunities

      Cons

      Business puts too much emphasis on satisfying share holders

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    6. 4.0
      Current Employee, more than 5 years

      Transforming business

      18 Feb 2021 - Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Clear plans and ambitions Good salaries and benefits Transforming the business

      Cons

      Too many Directors - it is not always clear who does what

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    7. 2.0
      Former Employee, more than 3 years

      Management Changes Required

      12 Jan 2021 - Anonymous Position in Worthing, South East England, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good flexibility, very friendly and highly capable coworkers. A friendly place to work despite the poor organisation.

      Cons

      Management is extremely poor and it would seem that senior management prefer middle managers to be inexperienced as opposed to being well established specialists within their field of the business. This is appalling and a driver for valuable and experienced staff to leave the Company. Career progression opportunities are very unclear.

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    8. 2.0
      Former Employee, more than 3 years

      Mixed bag of a company

      27 Nov 2020 - Anonymous Employee in Durrington, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lots of challenges in a wide range of areas - technical to water/wastewater treatment, environmental and in running the company.

      Cons

      An executive which is relatively remote from the rest of the company and, whilst they are trying, don't often succeed in communicating well. The scale of the financial challenges facing the company are communicated - but there's little sign of the exec (which keeps on expanding) taking any of the 'hit' for it. Work is very 'silo'ed' - little encouragement to work across functions/teams. Whilst large amounts of change are needed, the myriad of change programmes aren't properly co-ordinated and the attempts at explanation are what I'd describe as 'PR' - i.e. one page glossy documents with no depth to them.

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      1 person found this review helpful
    9. 1.0
      Former Employee, more than 1 year

      Chernobyl

      14 Apr 2021 - Customer Services Manager in Falmer, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good offices, easy parking and easy access from main routes

      Cons

      Too many to list, anyone with professionalism or integrity - stay away

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    10. 3.0
      Former Employee, more than 3 years

      Clear problems, but slowly improving

      31 Jan 2021 - Marketing in Worthing, South East England, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good salary, benefits and training

      Cons

      Terrible reputation, company can't improve quickly enough

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    Viewing 1 - 10 of 129 Reviews

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