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      StudyPoint

      Engaged employer

      StudyPoint reviews about "program manager"

      60% positive business outlook

      Ratings by demographic groups

      Reviews by job title

      18 reviews
      4.0
      26 Apr 2017

      Tutor: Improving, but more room for improvement

      Tutor: academic and sat/act
      Recommend
      CEO approval
      Business outlook

      Pros

      -Program Managers -Flexibility -Tutoring Materials -Reputation It is mostly a great job. I love working with students and this gives me the opportunity to do just that.

      Cons

      -Travel. Students who live within 30 minutes can still take almost an hour to get to them based on their lesson time and traffic. Not being compensated for this time, is a downer. It means more time away from my family. -Parent expectations. I've had a few parents recently that expect to have a conversation after every session, some of these run 15+ minutes. Or they're calling and emailing me a couple times a week. I'm not compensated for that time. -Student Expectations: Students seem to not being doing the homework on time more and more lately. I've had a few students who feel that I should be able to help them improve their scores, but do nothing during the week we're not meeting to get better. I even send links to flashcards so they can work on it a few minutes a day. -Raises: Getting a raise once a year is okay, but I think every six months if you work a minimum number of hours would be more fair. It encourages tutoring, but also gives the tutor a reason to keep doing it.

      avatar
      StudyPoint Response
      9y
      Thank you for sharing this feedback. It's very helpful to hear from tutors like you re: things we are doing well and things we could do to improve your experience. I will share your suggestions with our team. Thanks again, and keep up the great work! Best, Greg President & Co-Founder
      5.0
      2 May 2021

      Great company to work for

      Tutor proctor
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay is good for tutoring industry, program managers are pleasant to work with and understanding as well as easy to reach when necessary, proctoring is still relatively new (about a year, year and a half) but has been running smoothly and the team is easy to work with. Very impressed with how the company has handled COVID-19.

      Cons

      Expected to have 6 hours of availability weekly which can be difficult if you have a full-time job or limited evening/weekend availability, but some program managers are willing to work with you on that so it's not a major problem.

      3.0
      28 Jan 2022

      Easy work but underpaid

      Tutor
      Recommend
      CEO approval
      Business outlook

      Pros

      All materials are provided and once you get into the swing of it, it requires very little outside prep. Program managers tend to be responsive. Schedules are completely set by the tutors, and students are screened for engagement so noncompliance is low.

      Cons

      The pay is less than half of what can be earned for the same subject outside the company. Management keeps a huge cut of the program fees so students are forced to massively overpay for the services.

      2.0
      30 Sept 2018

      Not enough pay for tutoring

      Part time tutor
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent training material for ACT prep. I appreciated that students were found for me. Program manager was friendly and responsive.

      Cons

      No pay for session preparation, driving time, or gas. My hourly rate was effectively halved when these were accounted for.

      avatar
      StudyPoint Response
      7y
      We appreciate your feedback and will take this into consideration as we look to restructure our payment system. Best, Greg President & Co-Founder
      4.0
      29 Jan 2019

      Work Independently with Access to Organized and Helpful Management

      Professional tutor
      Recommend
      CEO approval
      Business outlook

      Pros

      Good training, online, with helpful materials from the company and beyond. Very helpful program managers with positive, friendly attitudes. Never afraid to ask questions or voice concerns. Great job for someone with a college degree who needs to make a little extra money and needs a flexible schedule! Great hourly pay and good students/families. So much flexibility!

      Cons

      I would have liked to be assigned more students, but unfortunately I never was able to tutor more than 6-8 hours a week. Not a lot of room to grow within the company.

      avatar
      StudyPoint Response
      7y
      We appreciate the feedback! There are a number of factors that impact how many assignments and hours a tutor receives (subject, location, schedule, student's needs, etc.). I will share this feedback with our recruiting team so we can set appropriate expectations with tutors. Thanks! Best, Greg President & Co-Founder
      5.0
      9 Apr 2019

      StudyPoint is a Great Company to Work For!

      Act/sat/math tutor
      Recommend
      CEO approval
      Business outlook

      Pros

      (1) Friendly people - managers, families, and students (2) Flexible hours - make your own schedule (3) Good evaluation system (4) Good tutor training system (5) Frequent raises (6) Tutors are employees - not independent contractors (7) Great support from program managers

      Cons

      (1) Tutors don't get paid for lesson notes or prep time. (2) Tutors don't get paid for driving time.

      5.0
      1 Jun 2021

      Great place to work!

      Private tutor
      Recommend
      CEO approval
      Business outlook

      Pros

      Supportive program managers, excellent communication structure. You'll always know where you stand.

      Cons

      Raises are minimal if not entirely non-existent.

      3.0
      25 May 2017

      Okay, just not great

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible paid online training. The company provides all materials and assigns students so there's no marketing on the tutor's part. Good program managers to work with. I liked having a mentor tutor. Great experience working with students which is the most important part.

      Cons

      The pay does not take into consideration all the prep work and travel time. For instance, if I called a program manager with a question about a student and the call ended up lasting 30 minutes, that is unpaid work for a non-salaried tutor. The materials would change (updated materials in itself is a good thing) so that I feel I had to learn all new material over again on my own time.

      avatar
      StudyPoint Response
      8y
      Thank you for sharing this feedback. We appreciate the suggestions for how we could improve our tutors' experiences working with us. Best, Greg President & Co-Founder
      5.0
      19 Apr 2022

      Great support for tutors!

      Tutor
      Recommend
      CEO approval
      Business outlook

      Pros

      Assigned a mentor upon beginning employment Program manager is always available to answer questions and liaison with parents Students are motivated to succeed No non-compete - can tutor for multiple companies

      Cons

      Sometimes can be waiting between finishing one program and starting another - still not usually too long Pay is lower for online programs than for in-person

      Viewing 1 - 3 of 18 Reviews
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