Sugar Factory Reviews

2.4

25% would recommend to a friend

(207 total reviews)

Charissa Davidovici

23% approve of CEO

19% positive business outlook

Sugar Factory has an employee rating of 2.4 out of 5 stars, based on 207 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Sugar Factory employee rating is 35% below average for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

207 reviews
4.0
10 Mar 2017
Recommend
CEO approval
Business outlook

Pros

It is a very rewarding job because we can influence people in a good way while at the same time boosting profit for the company.

Cons

The worst thing is that even doing everything for the greater good we can not please everyone.

1.0
9 Jan 2018

Manager

Recommend
CEO approval
Business outlook

Pros

You’ll meet celebrities. Get to taste different candy/ mostly all cheap crap. Not many pros to write about with this.

Cons

Owner is horrible. Acts nasty to everyone. The place is in complete disorganization. Any good talent that comes, quickly leaves the company. Constant confusion all mainly caused by bad ownership and lazy GMs.

4.0
12 Nov 2019

Get your money and go!

Recommend
CEO approval
Business outlook

Pros

Take home tips the same day, no pooling tips, flexible scheduling, can move up in management very quickly, weekends are very busy

Cons

Understaffed, payroll is always a mess, you might or might not get paid for an event, have been at the company for little over year, and health insurance is not offered to full time employees, tips get over claimed on checks even if you did not actually make that money, there is a lot of favoritism.

Viewing 1 - 3 of 207 Reviews

Glassdoor has 210 Sugar Factory reviews submitted anonymously by Sugar Factory employees. Read employee reviews and ratings on Glassdoor to decide if Sugar Factory is right for you.