SunTrust Customer Service Representative reviews

Users say... "Good benefits and health insurance" "Good pay and incentive compensation if at the right level" "Good work / life balance with two days off for service and finances." "Great in training and porduct are easy" "Awesome company to work for and truly great culture for banking" 

Users say... "A lot of technical initiatives are slowed or stopped because managers don't know anything technical." "There is a lot of uncertainty do to poor communication from senior leadership to the rank and file." "In addition, if a branch Manager simply doesn't like a member of their staff or they are different in anyway (or has any small difference of opinion in their dogma), they will purposely micromanage that person and bully that person until they leave or until they lie or twist things to document some sort of 'conduct' violation to have them forced out" "Senior management is completely disconnected from what's going on beneath them because middle level management is nothing but yes" "lack of respect for staff and favoritism"