Does SunTrust pay their employees well?

According to anonymously submitted Glassdoor reviews, SunTrust employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at SunTrust. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at SunTrust?

70% of SunTrust employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SunTrust 3.5 out of 5 for work life balance, 3.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at SunTrust?

Personal Banker (141) , Teller (107) , Bank Teller (100) , Branch Manager (97) , Universal Banker (70) , Teller Coordinator (54) , Financial Services Representative (52) , Teller II (50) , Vice President (42) , Teller III (33) , Customer Service Representative (32) , Assistant Branch Manager (29) , Manager (24) , Personal Banker IV (23) , Project Manager (22)

What are the pros of working at SunTrust according to real employee reviews?

"Good benefits and health insurance" ((in 404 reviews)); "Good pay and incentive compensation if at the right level" ((in 161 reviews)); "Good work / life balance with two days off for service and finances." ((in 85 reviews)); "Great in training and porduct are easy" ((in 79 reviews)); "Awesome company to work for and truly great culture for banking" ((in 72 reviews))

What are the cons of working at SunTrust according to real employee reviews?

"A lot of technical initiatives are slowed or stopped because managers don't know anything technical." ((in 94 reviews)); "There is a lot of uncertainty do to poor communication from senior leadership to the rank and file." ((in 42 reviews)); "In addition, if a branch Manager simply doesn't like a member of their staff or they are different in anyway (or has any small difference of opinion in their dogma), they will purposely micromanage that person and bully that person until they leave or until they lie or twist things to document some sort of "conduct" violation to have them forced out" ((in 39 reviews)); "Senior management is completely disconnected from what's going on beneath them because middle level management is nothing but yes" ((in 28 reviews)); "lack of respect for staff and favoritism" ((in 16 reviews))

What are employees saying about SunTrust redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SunTrust redundancy and their outlook for job security at SunTrust in 2026.

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SunTrust

SunTrust reviews about "training"

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63% positive business outlook

Ratings by category

3.6

Diversity and inclusion

3.5

Work/Life balance

3.5

Senior management

3.5

Compensation and benefits

3.5

Career opportunities

3.4

Culture and values

Reviews by job title

249 reviews

3.0

9 Jun 2023

Treasury Analyst Position

Treasury analyst

Recommend

CEO approval

Business outlook

Pros

Will invest in your development (ex paid for a certification I sat for)

Cons

Long Hours, Not the best training

3.0

16 Jan 2026

Learned a lot

Financial services representative

Recommend

CEO approval

Business outlook

Pros

training and development is encouraged

Cons

staffing levels are too low to service client's properly

2.0

19 Jul 2023

Managers can make or break your experience

Personal banker 4

Recommend

CEO approval

Business outlook

Pros

Training People I worked with

Cons

Unorganized Verbal assault from customers Lack of communication Upper management value numbers on spreadsheets and sales more than actually helping people Used car lot sales approach No work life balance Managers would complain and if I needed to request time off in advance to go to the doctor etc. Constantly short staffed High turnover

1.0

24 Aug 2023

not great

Universal banker

Recommend

CEO approval

Business outlook

Pros

nothing special. it's a job

Cons

poor training and mamagement. no support.

4.0

4 Jun 2025

Great entry level customer service

Bank teller

Recommend

CEO approval

Business outlook

Pros

great training program for entry level

Cons

average pay for entry level

3.0

29 Mar 2024

Overall great place

Head teller

Recommend

CEO approval

Business outlook

Pros

Great training and prep work to get you started in the banking world

Cons

Not enough staffing for the branch. Also very pushy with upselling to customers.

3.0

18 Nov 2024

Call representative

Call center representative

Recommend

CEO approval

Business outlook

Pros

Good benefits decent pay steady work

Cons

High turnover high call volume little training for dealing with disgruntled callers

3.0

9 Apr 2026

It's a job

Personal banker

Recommend

CEO approval

Business outlook

Pros

Off location training was very good.

Cons

Advancement, salary, quotas. Inexperienced leadership

3.0

27 Jun 2023

Good company to work with and good learning opportunities

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Good training, good mentors, mostly good managers, good jobs/learning opportunities and good for short to medium term careers.

Cons

Pay is lower and not competitive with other firms. Few micromanagers and if reported not taken as seriously.

4.0

28 Dec 2023

Bank Teller

Bank teller

Recommend

CEO approval

Business outlook

Pros

Friendly staff, good location and training

Cons

The Fees the bank charged

Viewing 1 - 3 of 249 Reviews

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Nigeria

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SunTrust

SunTrust reviews about "training"

Ratings by category

Reviews by job title

Treasury Analyst Position

Learned a lot

Managers can make or break your experience

not great

Great entry level customer service

Overall great place

Call representative

It's a job

Good company to work with and good learning opportunities

Bank Teller

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