Superpath reviews about "pay"

I want to start off by saying any positive reviews you see on here are written by current staff in a deliberate effort to push down negative reviews and keep up appearances. I know because I worked there long enough to see it first hand. Not only are their Glassdoor reviews fake, so are their Google reviews. They actually manipulates their clients into leaving positive Google reviews and if a client ever leaves a negative one, they will do anything to get them to change it - even if it's unethical. Actually, the company should add ‘Unethical” in its core values, which are updated every year, but we will get to that later. They spend more time on damage control than actually keeping clients and employees happy. If they were more proactive and less reactive, they might have a chance of staying afloat. Honestly, I predict the company will go under in the next few years unless they decide to sell it first. I want this review to focus on how High Level Marketing treats its employees, and less about how they treat their clients (I believe others have clarified on that part). As a company, they do not care about a single person that works for them. Everyone is replaceable and they don’t think they NEED anyone. No matter how valuable you are to the company. Their end goal is money in their pockets and they will never let you forget that. As the company makes more money the employees see none of it, well, other than seeing the higher-ups drive into work in one of their new cars, or hearing them talk about their country club memberships, children’s private school tuitions, or the latest vacations they have been on. Raises will never happen, but they will continuously give you more work while telling you that hitting these goals will eventually land you a raise, but eventually never comes and you are stuck working a full-time job and unable to make ends meet - which is unacceptable. And don’t think that seniority means anything in terms or raises or treatment, everyone is treated like garbage they don’t discriminate there. BUT where they do discriminate, is when it comes to women and people of color. It is CLEAR that both women and people of color are treated differently than the white males in the office. Besides the lack of raises, women and people of color are seem to be problematic, combative, and have attitudes when they speak up for themselves or give input on anything, even when spoken in a polite tone, it is received as sarcasm and disrespectful. Most of those higher up in the company are white males with the exception of of a few - one of them being a woman who has been with the company since the start, and another one who rapidly moved up the latterr in 6 months…. Yeah, I’m still trying to figure that one out too. It’s important to know that the second woman I referenced was promoted while the woman that was SUPPOSED to be in the position was on maternity leave, they eventually dissolved her position… isn’t that illegal? Anyway, this is a very good example of how loyalty means nothing to the owners of this company. They often joke that they want to be the “Burger King of web design” as if that's a positive thing, but I would say they are already there - Bland, lack-luster products, that are put together on a sloppy assembly line, except I am sure Burger King treats its employees better. Overall, I HIGHLY urge anyone who is thinking about accepting a job here to reconsider. The hostile work environment is not worth the horrible pay. The work environment is so mentally taxing that it wears down on you to a point of depression, and I am not exaggerating. HLM employees have ACTUALLY gone to therapy because of what they have experienced there. When they are trying to get you in the door, they sell you a very grand illusion, but the red flags are there - they probably called you for an interview immediately after you applied, tried to sell you on the “fun and laid back” work environment - casual dress, company happy hours etc., starting you off on a low wage but promising rises in the future. My purpose of this review is to warn people and hopefully prevent someone from going through what myself and numerous other colleagues of mine have been through. If you are offered a job here, keep your sanity in mind and kindly decline.

-little to no training -weak commission structure -unattainable quota and refused to lower it -Higher-up management kept demanding more outbound activity and more meetings but wasn't giving us proper training or better commission.

On the flip side, growing fast is difficult for new people sometimes, and new hires kinda need to hit the ground running. There is not a lot of spare time for training brand new people right out of school. So I think a good training program on systems and processes needs to be put into place. I know they are working on that this year.

Nothing of note. The workload can be busy but that is just a part of working at a large agency. Nothing different from working at other agencies.

If this company was actually everything that they pretend to be, and tell their employees and customers they are, it would be outstanding. I believe when the owners started they had the best of intentions, but they grew so much and so quickly it went south. The biggest problem this company has is false expectations- both to employees and customers. From a product standpoint, they are charging clients a monthly fee for a service that, if done at all, is done in antiquated ways. Unless you’re a top paying client ($1k per month or more, roughly) your monthly fee is paying for an auto pilot program that’s set up at the start and then never touched again unless the customer complains. The websites themselves are well done. They are templates, they won’t tell you that though- they say they’re custom. Granted, they can be depending on your price point. This actually isn’t an issue because there are certain aspects of a well designed website that just work- HLM recognizes that and in order to be efficient, created templates to reflect. I respect efficiency in a company and their websites are beautiful. The work put into the creation of them is notable. This brings me to my next point. The biggest value HLM brings to their customers is by far, their talented staff. They are passionate and creative and in most cases, whiz’s in their field. The problem is that the staff is severely undervalued and there is zero loyalty from management to their employees. You are 100% replaceable and they don’t let you forget that. Be sure, if you’re in salary negotiations with this company to start high. They WILL lowball your salary and give you tiny raises once a year but always less than what was originally promised. So if you accept their first offer, the likelyhood of you getting paid fairly even after years of hard work is slim. Research market salary for your position, ask for 10k above and if you’re well qualified expect to settle for about 10k below average. Their benefits package is a joke, no maternity leave, horribly expensive healthcare, 5 vacation days which includes PTO and sick days. Those are supposed to accumulate after a certain amount of years but if you switch positions or departments (which, when it happens, is usually out of your control, but more on that later) you’re back at square one with vacation days. Positions, performance expectations, management and department structure are constantly changing and you, an employee, usually have no say in the matter. Management used to joke (when I was there at least) to never get too comfortable in your seat. So if you’re someone who likes to be kept on your toes, you’d do well here. It’s always anyone’s best guess as to what kind of environment, position, or what kind of mood you’re walking into that day. Lots of false promises are made by upper management. Mainly to pacify you when you inevitably get fed up enough to speak your mind. In the “interview” section, I read a comment by someone who had interviewed at HLM and the final sentence made reference to the Wizard of Oz. Honestly, there’s no better metaphor for this company. From the outside, it looks grand and sparkly. However, when you pull back the curtain you realize it’s simply smoke and mirrors controlled by a con artist.

Unreasonable deadlines, a fair amount of turnover, insisted on working hybrid immediately after lockdown but doesn't pay enough to live in Nashville. Also, the company was going through a merger, which never helps.

Condescending team leader, you are required to report EVERY minute of your time into your log. Go to the bathroom and not on the support board for 5 minutes answering tickets? You gotta log that you were in the bathroom. The pay is disrespectful for the amount of skill and labor required