Supportworks Reviews

4.4

85% would recommend to a friend

(63 total reviews)

Dave Thrasher

88% approve of CEO

84% positive business outlook

Supportworks has an employee rating of 4.4 out of 5 stars, based on 63 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Supportworks employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, repair and maintenance industry (3.7 stars).

Reviews by job title

63 reviews
5.0
28 Aug 2017

Excellent company.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very excellent staff at all levels. Have yet to find someone I wasn't ultimately impressed by. Minimal red tape or shenanigans to pilot. Very "come as you are" company; Plain clothes, and easy to interact with the people here. Fun people and fun culture. Very purpose and community driven. Not a money hungry "corporate" vibe at all.

Cons

Minimal vacation time comparative to other office work. They talk about work/life integration which means you can leave if you need to take care of what you need to and no one will hassle you, but your actual PTO is extremely minimal. The problem then, is when you want to take true vacation you might have a week at best over a year that you can take off guilt-free. The rest of the time you are off, you aren't really off the hook for your work. So stressful situations you are free to leave and then make up the work, but true vacation you are choked on. Many of our jobs can be done remote, yet they insist everyone, everyday come into the office for 8hrs.

4.0
21 Aug 2016

Happy, but Disengaged

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Culture is great, people are awesome and youll have fun with your co-workers everyday.

Cons

Growing pains. Lack of space and equipment for the applicable departments. They overlook the basic needs of their employees (no sick leave and a very basic PTO of 2 weeks, which you only acrue after working for months). They claim the casual, family like office culture compensates for this, however, if you have a family you can see how this isn't fair. No amount of office culture makes up for my earned time to be with and take care of my real family.

Viewing 1 - 3 of 63 Reviews

Glassdoor has 64 Supportworks reviews submitted anonymously by Supportworks employees. Read employee reviews and ratings on Glassdoor to decide if Supportworks is right for you.