Synack Reviews

4.0

72% would recommend to a friend

(179 total reviews)
avatar

Jay Kaplan

75% approve of CEO

66% positive business outlook

Synack has an employee rating of 4.0 out of 5 stars, based on 179 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Synack employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

179 reviews
5.0
6 Jan 2021
Recommend
CEO approval
Business outlook

Pros

This job is meaningful, the output for our customers is impactful and the people are outstanding. - short but captures my personal take on Synack

Cons

Remote working for some could be a challenge so you need to be disciplined with your time to ensure you make sufficient time for you. I regularly exercise, have non work related calls/chats with colleagues and the work still gets done.

5.0
7 Jan 2021
Recommend
CEO approval
Business outlook

Pros

I joined Synack 3 months ago and have found the whole company to be supportive of its staff, diversity focussed and with great remuneration, while at the same time not expecting me to work a crazy number of hours each day. The pay at Synack is at a level where if I were earning the same at a consultancy, I would be doing 9 to 10 hour days , together with a few hours each evening on bids and the like. Instead I'm working 8 -9 hours a day, no additional requirement to contribute outside those hours unless I want to. In addition the working from home aspect has allowed me to stop commuting and gives me even more hours back during the day. During COVID, I've had to do kid drop off and pick ups at school and the company has been supportive of this without chasing me on hours or saying that I need to conform to a specific working pattern - I've been really impressed by this. The team are great - supportive and helpful and there is a real team mentality, where people help each other. Another surprising thing is that although the company is now quite large, the CTO still responds to helpdesk tickets and monitors any issues raised! The other staff are all very competent and I've been able to learn a lot from these people, despite having come from a fairly technical background - people enjoy their work and that makes it a good place to be. Having never worked from home before, it's been a change to do this - but I think that's just getting used to that way of working. Synack have supported this as well as they can, with care packages every month or so (last one was a halloween set of swets, slippers and a Synack beaker) and planned meet ups where possible. I think once we've been vaccinated against COVID there'll be more interpersonal contact and more in-person catch-ups. At my last job I had to wait for 2-3 months at times to get repaid for expenses. With Synack, I submit expenses on the corporate system, and have been paid within a day or so - a huge change from previously! Also the corporate IT platform is based on Macbooks, so I've got a good spec Macbook Pro - again a huge difference from the £300 bargain bin laptop I used to be allocated when working at a consultancy!

Cons

I've not really noticed any cons since working at Synack. The one thing to watch for (due to working at home) is that you have a place where you can work and concentrate. When the kids are being home schooled, it does impact on my ability to work, and so I will (from my own choice) do some additional time to make up for the hour or so spent teaching the kids!

2.0
4 May 2024
Recommend
CEO approval
Business outlook

Pros

Flexible working, salary, team management

Cons

The c suite are truly awful. CEO is more concerned with how he looks rather than running the company. The CTO flits from one thing to another and has failed to take any responsibility for shocking product delivery. None of them care about the underlying teams and just want to sell up and get out. Worst place I’ve worked ever - but pay is good

avatar
Synack Response
2y
We are sorry to hear your views of our leadership team and product. At Synack, we are always looking to improve. Our leadership team is dedicated to listening to our teams and making changes to be better. Please reach out to the People Team so we can partner on getting direct feedback from you. In the meantime, we want to share our belief that our leadership team is 100% committed to the success of Synack and making sure each team at Synack is set up to help contribute to that success. While we disagree with your assessment of our product, we would like to highlight that we are continuing to invest in our engineering and product teams to help enhance our existing product. These teams are working to execute on our product roadmap which provides for the development of new product features and the improvement of some operational elements of our product. Over time we expect our operations teams will see a direct benefit as more items on the product roadmap are completed. Should you have any questions or direct feedback on our product or product roadmap we encourage you to reach out directly to our product and engineer team leaders or the People Team.
Viewing 1 - 3 of 179 Reviews

Glassdoor has 201 Synack reviews submitted anonymously by Synack employees. Read employee reviews and ratings on Glassdoor to decide if Synack is right for you.