SyndicateRoom Reviews

4.3

81% would recommend to a friend

(19 total reviews)
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Graham Schwikkard

100% approve of CEO

83% positive business outlook

SyndicateRoom has an employee rating of 4.3 out of 5 stars, based on 19 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SyndicateRoom employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19 reviews
2.0
22 Feb 2017

Good business, bad culture

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Company is doing well. Mostly a good collection of people. Chance for a nice payout if/when it makes an exit. Great experience and a lot more responsibility than you would have at a more established company. Portuguese treats every now and then.

Cons

Hectic/crazy culture typical of startups. People are constantly stressed and/or overworked, which creates a pretty nasty atmosphere. Low salary, especially considering location. At any other company, my workload would have been split between about three people, and each person would have earned several thousand more than I did at SR. They will pay you as little as they can get away with. The CEO puts a very low price on talent, making it clear how little he values people. Very little guidance/support. 360 approach to PDRs where everybody rates each other leads to some pretty intense office politics and social anxiety. Office doesn't hold everyone, though they are apparently moving soon. Everything goes through comity. Highly inefficient. CEO doesn't trust anyone to make decisions for him. Everything has to go through him. Office culture of working overtime 'for the good of the company' with no compensation means that people who leave on time are made to feel bad. Most people work late into the night and over weekends. Terrible work/life balance.

2.0
8 Jan 2018

Consider it if you don't have other options

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The CEO is not the easiest person to work with but I found him well intentioned. Most of the senior team is very capable as well. The people in general are great, very fun and capable.

Cons

This is a place of limited opportunities. More responsibility usually means more of the same and usually repetitive work but there can be some exceptions. Even when promised opportunities to do something closer to your interests or career ambitions this almost never materializes. Each team within the company has its own issues but there are definitely some common themes across the board: 1) understaffed teams and overstretched people 2) information relating to each team withheld from its members and communicated mainly through the grapevine 3) constant nagging 4) emlpoyees feeling that they are not being taken seriously but rather brushed off when they raise their concerns and suggest improvements 5) pressure to deliver more without being supported by the company - unrealistic KPIs that make little sense 6) unhelpful processes like 360 reviews that create even more tension 7) systems and processes that are highly problematic and make the business prone to some rather embarassing cockups 8) Really low remuneration and zero benefits

4.0
15 Aug 2018

Overall Positive

Recommend
CEO approval
Business outlook

Pros

- Really lovely people to work with, all very intelligent and great fun too. Couldn't have asked for better colleagues! It truly is one of those jobs where I actually enjoy coming into work in the morning and look forward to the day ahead. - Amazing office building and location (which does make a massive difference). Nice open plan which encourages collaboration as much as possible and creates an atmosphere of everyone working together as a big team. - Good opportunities to develop skills in areas you are interested in. People are open to new suggestions even if you are not technically part of their team, and senior management frequently encourage employees to take on extra projects of interest to them. There is a lot of flexibility. - A few reviews on here have criticised the CEO. Although I haven't had much experience working with him personally, I do find he has good intentions and is clearly actively trying to improve the way in which he manages his staff. There are real efforts going on which are nice to see. Myself, I have no issues with him at all. - Friendly, informal working environment. Unlike city jobs, which require suits to be worn etc., it is much more casual here which makes sense as, unless you're meeting a client, why not dress comfortably?! - Weekly team meetings keep everyone in the loop and definitely helps everyone get an idea of the vision for the future of the company, which in my opinion is key and something that larger firms perhaps fail at doing.

Cons

- My role as an associate is slightly more admin-y than I was expecting. This means I'm doing a fair amount of repetitive work which feels like it could, ultimately, be automated. Working for a startup, I am not surprised that not everything has been automated yet as processes are still changing but I can see work going on constantly to automate tasks that can be. - A number of staff members have laptops which are simply not suitable for the job. It is quite frustrating spending half an hour doing something manually when you know someone else can do it at the click of a button, yet at the same time it's uncomfortable to constantly ask others to do your work. More consistency across the quality of laptops would be fairer and definitely ease dissatisfaction. - Probably the biggest con for me are working hours. As an associate, I would say I easily get all of my work for the day done by 5pm, if not 4pm. I understand there is potentially some flexibility for people to go home if they don't have anything to do, but it is certainly a case of asking which can feel quite awkward at times. One extra hour doesn't sound like much, but I think it would make a massive difference to people's day having that extra time in the evening. - Processes are constantly changing which is a good thing overall as it means they are being improved, but it also generates extra work for people. This is particularly true when a change has to be made retrospectively as it confuses things endlessly.

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SyndicateRoom Response
7y
Hi, Thank you for the review. Hopefully the issue with the laptops has been dealt with. We had plenty of powerful laptops available but never realised yours was slow. There is no need to work with slow and frustrating laptops! Regarding the working hours, typically people work around 8 hours a day but we are very flexible in terms of time in and out of the office as well as variance from one day to the next. The important part for us is that the work gets done. If it's done by 5pm, then people can either use the rest of the time to improve SyndicateRoom, read or can just leave. In terms of the role, it is about to change dramatically for better, including other parts of the business and also a lot more automation. We are all looking forward to it! Thank you, Goncalo
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Glassdoor has 19 SyndicateRoom reviews submitted anonymously by SyndicateRoom employees. Read employee reviews and ratings on Glassdoor to decide if SyndicateRoom is right for you.