Inadequate Training: The training provided to new hires was ineffective and failed to adequately prepare them for their roles, resulting in feelings of unpreparedness and frustration.
Poor Management: The manager's handling of situations was subpar, with a lack of availability for addressing team concerns or blockers, leading to a sense of disconnect and lack of support.
Toxic Team Dynamics: Long-standing team members exhibited a culture of blame-shifting and scapegoating, fostering an environment of mistrust and hindering collaboration and productivity.
Disrespectful Treatment of Clients: Team members displayed unprofessional behavior by speaking poorly of clients and leaving new hires to handle difficult client interactions alone, reflecting a lack of accountability and empathy.
Lack of hardward support:Given a relatively outdated Windows machine, I encountered recurring issues, including frequent unexpected shutdowns. Despite my proactive attempts to address the matter by offering to visit the office or engage with technical support, there was a noticeable lack of urgency in resolving the issue yet a urgency to meet deadlines mounted leaving me frustrated.