TSB Bank Reviews | Glassdoor.co.uk

TSB Bank Reviews

Updated 27 Jan 2020

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3.2
57%
Recommend to a Friend
70%
Approve of CEO
TSB Bank CEO Debbie Crosbie (no image)
Debbie Crosbie
33 Ratings
Pros
  • "Good benefits such as 4% salary allowance and bonus(in 15 reviews)

  • "Heavy investment in company since Sabadell bought TSB(in 15 reviews)

Cons
  • "There is no cons working for TSB(in 23 reviews)

  • "Being a small bank, career progression is more limited than other roles(in 16 reviews)

More Pros and Cons
  1. Featured Review
    Helpful (3)

    "TSB is a great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Manager, Leadership Development in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TSB Bank part-time for more than 3 years

    Pros

    TSB is full of people who genuinely care about doing the right thing for customers and local communities, and supporting each other to do that. We're encouraged to do all of those things and our Pride of TSB awards recognise people who do them brilliantly. As a woman in a fairly senior position, working part time and based at home, I can also say that it's possible to do the job you want and work flexibly.

    Cons

    It's been a tough year with our IT migration, but we are coming out the other side now.

    TSB Bank2019-06-05
  2. "Good place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Local Banker B 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TSB Bank full-time for more than 3 years

    Pros

    There’s a great team spirit in branches with everyone pulling together.

    Cons

    Pay is very low for the banking industry. Progression opportunities are limited.

    TSB Bank2020-01-13
  3. "TSB"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Local Banker 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at TSB Bank full-time for more than 5 years

    Pros

    No sales targets, Training opportunities, Good team spirit.

    Cons

    Botched IT system, simple things do not work the way they should. Low salaries.

    Continue reading
    TSB Bank2020-01-27
  4. "Good employer and good enough salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - LBb in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TSB Bank full-time for more than 3 years

    Pros

    Good employer good enough salary

    Cons

    More opportunities for people in lower grade roles

    TSB Bank2020-01-12
  5. "Great organisation and people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Personal Banker in London, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at TSB Bank full-time for more than 8 years

    Pros

    Very warm managers at the branch level.

    Cons

    Not many. Maybe bit of lack of progression

    TSB Bank2020-01-05
  6. "Experience to date with TSB"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Lawyer in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at TSB Bank full-time for more than 3 years

    Pros

    Friendly and collegiate place to work.

    Cons

    Little opportunity for career progression or salary increases.

    TSB Bank2019-12-30
  7. "Good to work"

    StarStarStarStarStar
    Current Employee - Comptable 

    I have been working at TSB Bank full-time for more than a year

    Pros

    Friendly and very professional company

    Cons

    Bossy, some managers were useless

    TSB Bank2020-01-10
  8. "OK to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at TSB Bank full-time

    Pros

    Work/life balance Benefits Support Wage Helpful peers Flexible working hours

    Cons

    No progression Location Pay rises dependent on company success

    TSB Bank2020-01-10
  9. "Good benefits no chance of progression"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Finance Analyst in Bristol, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at TSB Bank full-time for more than a year

    Pros

    Good benefits such as 4% salary allowance and bonus

    Cons

    Impossible to go from D to E grade without a lot of cronyism. Do a bit of time to get the name on the CV then move on

    TSB Bank2020-01-07
  10. "Poor Company to work for if part time."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Local Banker in Gloucester, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TSB Bank part-time for more than 8 years

    Pros

    Relatively flexible when it comes to working hours.

    Cons

    I can only comment on the branch network. You will be left behind, they promise you oppurtunities, you work towards them and then give it to someone else as they are the more 'strategic placement'. The pay is incredibly bad especially considering the amount of work you have to do, they've since added business banking to branches repitoire of knowledge but not increased pay (frustrating since this used to be an oppurtunity to move up) other banks have much better pay. New starters will always be put forward for various oppurtunities which results in previous staff being left behind. Currently not up skilling due to new CEO cost cutting. Management is very much hit and miss. You can either get a condescending manager who patronises you into doing a particular job rather than talk to you like an adult or you can get one who is really trying to help you progress (though the oppurtunities aren't there). Overall I would not recommend TSB (branch network) to anyone who is looking to start a career. High staff turn over in the last year the branch I worked at lost 5 staff members (many of whom had been there for 10+ years)

    Continue reading
    TSB Bank2019-12-26

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