TSB Bank Reviews

Updated 27 Feb 2021

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3.5
64%
Recommend to a Friend
81%
Approve of CEO
TSB Bank CEO Debbie Crosbie
Debbie Crosbie
73 Ratings
Pros
  • "Good benefits such as 4% salary allowance and bonus(in 19 reviews)

  • "Having worked for TSB for 8 months I have found the company very supportive and look after their employees well(in 17 reviews)

Cons
  • "There is no cons working for TSB(in 23 reviews)

  • "No career progression Lloyds old boys club(in 20 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. Featured Review

    "Great"

    5.0
    Current Employee - Lawyer in Bristol, England

    I have been working at TSB Bank full-time

    Pros

    Supportive and very personable colleagues

    Cons

    Slow to develop and implement change

  2. "Excellent culture and welcoming place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Finance Manager in Bristol, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TSB Bank full-time for more than 3 years

    Pros

    Culture is open and welcoming

    Cons

    Lack of opportunities to move internally


  3. COVID-19

    "Very understanding employers"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Data Analyst in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TSB Bank full-time for more than a year

    Pros

    -Great work life balance flexibility. -Management are understanding. -Were extremely helpful in terms of understanding employees and taking into account their personal situations during the pandemic. -Decent pay and benefits

    Cons

    -Rife with data quality issues -Limited access to tools

  4. "Good opportunities"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Advisor 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at TSB Bank full-time for more than a year

    Pros

    Room for progression, good work environment

    Cons

    Poor morale in teams, salary low

  5. "No Complaints"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Risk 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at TSB Bank full-time

    Pros

    Good work/life balance Active steps being taken towards diversity

    Cons

    IT Systems need some major work Career progression opportunities unclear

  6. "Good people and good culture"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Edinburgh, Scotland
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at TSB Bank full-time for more than 3 years

    Pros

    Culture, People, Flexible working, work life balance

    Cons

    IT failures slow the pace of progress and can dampen morale

  7. "ert"

    5.0
    Current Employee - Software Developer in London, England

    I have been working at TSB Bank full-time

    Pros

    good employer to work for in finance

    Cons

    none found till now for the experience

  8. "Good place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Manager in Morecambe, England
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at TSB Bank full-time for more than 10 years

    Pros

    Flexible place to work. Inclusive

    Cons

    Lacking direction. A lot of decisions are head scratchers.

  9. "Great place to start"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service 

    I worked at TSB Bank full-time

    Pros

    Great place to work and gain experience in the financial industry

    Cons

    The pay isn't amazing, its the one of lowest paying banks

  10. "Poor management and staff retention"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Financial Crime Consultant in Birmingham, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at TSB Bank full-time for more than 5 years

    Pros

    A couple of good managers

    Cons

    Majority bad management and lack of care for staff. Worked there for 7 years. Went on maternity leave and looked to come back part time. Wanted me to come back practically full hours. Very unsupportive

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