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    TTEC Reviews

    Updated Dec 11, 2019

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    3.5
    66%
    Recommend to a Friend
    79%
    Approve of CEO
    TTEC Chairman and CEO Kenneth D. Tuchman
    Kenneth D. Tuchman
    1,463 Ratings
    Pros

    • "You get to work from home so I am able to be here for my daughter when she gets home from school" (in 330 reviews)

    • "Good company work environment culture" (in 141 reviews)

    Cons

    • "o curte trabalhar com call center tbm n" (in 94 reviews)

    • "Low pay and limited opportunities for advancement on the WW (formerly Weight Watchers) project" (in 80 reviews)

    More Pros and Cons

    1. "Great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Support Team Leader in Belfast, Northern Ireland
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at TTEC full-time for more than a year

      Pros

      Lots of opportunities if you go get them & are here at the right time

      Cons

      low salary as Team Lead especially if you are not in a Sales campaign but it is the same everywhere in the industry..

      TTEC2019-05-30

    2. "Positive"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Customer Service Representative in Belfast, Northern Ireland
      Recommends

      I have been working at TTEC full-time for more than 3 years

      Pros

      - Good salary - Friendly management

      Cons

      - Few career opportunities - Office location

      TTEC2019-11-08
      3. Join the TTEC team
      See Our Latest Jobs

    3. "Lovely company to work at, great feel to it and its people"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Project Manager in Newcastle upon Tyne, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at TTEC full-time for less than a year

      Pros

      People, vision, values, strategy, growth potential

      Cons

      Long hours can be tiring

      Advice to Management

      Slow down at times but great job

      TTEC2019-09-10

    4. "CSA"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 

      I worked at TTEC full-time

      Pros

      Not manyet apart from the people.

      Cons

      Very poor management. Unfulfilled promises.

      Advice to Management

      Recruit better managers and the rest will follow.

      TTEC2019-05-15

    5. "Customer support"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Support in Belfast, Northern Ireland
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at TTEC full-time for less than a year

      Pros

      There wasn't really any pros

      Cons

      Far too many to list them

      TTEC2019-05-01

    6. "No Communication"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Belfast, Northern Ireland
      Doesn't Recommend

      I have been working at TTEC full-time

      Pros

      Great working hours, salary is ok for the kind of job and always paid on time

      Cons

      No support admin on site

      Advice to Management

      there is no management present on site!

      TTEC2019-01-29

    7. "Great place"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at TTEC full-time for more than a year

      Pros

      Good team and people

      Cons

      Short contracts is the only downfall for teletech

      TTEC2019-01-02

    8. "Project Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Doesn't Recommend
      Neutral Outlook
      No Opinion of CEO

      I have been working at TTEC full-time

      Pros

      A large company so provides some level of job security, remote working is encouraged which suits some lifestyles and allows a good work life balance. There is a huge amount of online personal development material available to everyone.

      Cons

      Despite it being a large company there is very little opportunity to progress, most teams are managed remotely from different locations and time zones so it's easy to feel disconnected from the company as a whole. Salaries are not competitive.

      TTEC2019-01-04

    9. "An Amazing Experience"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Operations Manager in Belfast, Northern Ireland
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at TTEC full-time for more than 3 years

      Pros

      3 years in TTEC, Only want to say thank you for all my managers for their confidence and to make me grow up in this company. A place where everyone have a fair chance to get promoted

      Cons

      As TTEC is a Worldwide company some information are very difficult to get.

      Advice to Management

      More training on management and company organization will be profitable for TL and productivity.

      TTEC2018-09-14

    10. "TTEC the place to be"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Team Leader in Belfast, Northern Ireland
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at TTEC full-time for more than 3 years

      Pros

      Great work life balance. Company who cares about the workers. Great work incentives

      Cons

      The only con I can think off is that there is no canteen onsite and we need to order out everyday or bring in a lunch

      Advice to Management

      None management take all feedback on board

      TTEC2018-09-12
    Found 3427 reviews
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