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    TTEC Reviews

    Updated 28 Mar 2020

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    To filter reviews, or .
    3.5
    ★★★★★
    66%
    Recommend to a Friend
    78%
    Approve of CEO
    TTEC Chairman and CEO Kenneth D. Tuchman
    Kenneth D. Tuchman
    1,518 Ratings
    Pros
    Cons

    • "Call center culture can be problematic" (in 98 reviews)

    • "low pay for the type of job, no flexibility" (in 83 reviews)

    More Pros and Cons

    1. "Great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Support Team Leader in Belfast, Northern Ireland
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at TTEC full-time for more than a year

      Pros

      Lots of opportunities if you go get them & are here at the right time

      Cons

      low salary as Team Lead especially if you are not in a Sales campaign but it is the same everywhere in the industry..

      TTEC2019-05-30

    2. "Don't do it forever"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service Representative in Belfast, Northern Ireland
      Negative Outlook

      I worked at TTEC full-time for more than a year

      Pros

      bi-weekly payment, friday fruits, free coffee (instant)

      Cons

      Management + a lot of construction at the moment

      TTEC2020-01-06
      3. Join the TTEC team
      See Our Latest Jobs

    3. "Good exposure, average benefits, low salaries"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous 
      Recommends
      Positive Outlook
      No Opinion of CEO

      I have been working at TTEC full-time

      Pros

      Flexibility, Investment in technology to make sure employees have the right tools, culture is not cut throat compared to other similar companies

      Cons

      Low salaries, benefits could be better, too much focus on US offices (rest feel neglected)

      Continue reading
      TTEC2019-12-21

    4. "Positive"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Customer Service Representative in Belfast, Northern Ireland
      Recommends

      I have been working at TTEC full-time for more than 3 years

      Pros

      - Good salary - Friendly management

      Cons

      - Few career opportunities - Office location

      TTEC2019-11-08

    5. "Lovely company to work at, great feel to it and its people"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Project Manager in Newcastle upon Tyne, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at TTEC full-time for less than a year

      Pros

      People, vision, values, strategy, growth potential

      Cons

      Long hours can be tiring

      Continue reading
      TTEC2019-09-10

    6. "CSA"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 

      I worked at TTEC full-time

      Pros

      Not manyet apart from the people.

      Cons

      Very poor management. Unfulfilled promises.

      Continue reading
      TTEC2019-05-15

    7. "Customer support"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Support in Belfast, Northern Ireland
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at TTEC full-time for less than a year

      Pros

      There wasn't really any pros

      Cons

      Far too many to list them

      TTEC2019-05-01

    8. "No Communication"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Belfast, Northern Ireland
      Doesn't Recommend

      I have been working at TTEC full-time

      Pros

      Great working hours, salary is ok for the kind of job and always paid on time

      Cons

      No support admin on site

      Continue reading
      TTEC2019-01-29

    9. "Great place"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at TTEC full-time for more than a year

      Pros

      Good team and people

      Cons

      Short contracts is the only downfall for teletech

      TTEC2019-01-02

    10. "Project Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Doesn't Recommend
      Neutral Outlook
      No Opinion of CEO

      I have been working at TTEC full-time

      Pros

      A large company so provides some level of job security, remote working is encouraged which suits some lifestyles and allows a good work life balance. There is a huge amount of online personal development material available to everyone.

      Cons

      Despite it being a large company there is very little opportunity to progress, most teams are managed remotely from different locations and time zones so it's easy to feel disconnected from the company as a whole. Salaries are not competitive.

      TTEC2019-01-04
    Found 3415 reviews
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