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Tech Service Today

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Tech Service Today Reviews

3.7

64% would recommend to a friend

(43 total reviews)

Kevin Carbone

76% approve of CEO

63% positive business outlook

Tech Service Today has an employee rating of 3.7 out of 5 stars, based on 43 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tech Service Today employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

43 reviews
1.0
5 Sept 2014

Temporary Insanity

Recommend
CEO approval
Business outlook

Pros

In the rare instance you perfectly fit this company's culture, you may find opportunity for advancement!

Cons

I was hired to work as a project manager, but asked to go beyond my primary role. My immediate boss was condescending, disrespectful, tried to intimidate me into going with the program! Granted, this was my first exposure to the mad world of startup companies, but this company was a nightmare. The employees who worked the phones were threatened with job loss if they refused to work unannounced overtime; they were asked to work in cramped settings; many hated their jobs, but stayed because the "pay" was good. They hired me to work as a project manager, a role that I've worked at, in one fashion or another, for over seven years. Yet my immediate boss decided to test my project management skills by asking me to conduct cold calls all across the nation, in hopes of finding select companies willing and prepared to partner with Tech Service Today! Keep in mind that, between making these discovery calls, I was also making follow-up calls on some preliminary projects assigned to me, as well. After being in the company for a few days, my boss called my mobile, while I was driving home, with news that I did not pass his "secret" contest, of which he pitted my call volume and quality against another employee, whose only role was to make such calls! And this other employee's mother had worked at the company for over a year, so the daughter had 'inside" information which I neither cared nor sought after. My boss began telling me how slowly I worked at cold calling! Mind you, the reason I DO NOT work sales jobs is because I HATE SALES!!! I DID NOT APPLY, NOR WAS AM I WILLING TO ACCEPT A SALES JOB, EVER!!! Adding insult to injury, my boss began criticizing me for my lack of enthusiasm and speediness in making the calls. Then this same boss summarily told me I was "let go!" I was livid! Before hanging up, he had the decency to ask if I had any questions -- that's when I gave him a piece of my mind!

1.0
16 Jan 2017
Recommend
CEO approval
Business outlook

Pros

The only thing I can think of that's good is that they buy pizza when a new person starts.They buy pizza all the time because the turnover is constant.

Cons

Management is inexperienced and brainwashed into some fake culture .They seem to think that making your employees think they are getting fired at any moment is the way to motivate them.They have stupid contests where nobody ever wins a prize.Upper management breaks promise after promise . Everyone is miserable, overworked and burnt out. Everyone secretly hates each other. Such a fake atmosphere.My cube-mates all hate each other

1.0
5 Aug 2016
Recommend
CEO approval
Business outlook

Pros

Free lunches and a the yearly company party that is full of drama.Get your popcorn ready!

Cons

They claim to know about project management and do IT roll outs but there is not one technical person that works there. TST is a middle man work force company and looks for cheap labor to do the work.This company takes micro management to a whole other level since the call center, pms and technicians are not qualified to do the job. Sales rep sell services and have no clue on what they are selling. It's a toxic work environment that puts fear in the the people that work there. The managers have no management experience what so ever never mind any technical skills. Get them in the door and we will deal with the rest later type of attitude. Project are done on a MASS level and not carefully planned or executed. When a technician does not perform or drops the ball upper management will always put the blame on their employees for what ever reason.

Viewing 1 - 3 of 43 Reviews

Glassdoor has 60 Tech Service Today reviews submitted anonymously by Tech Service Today employees. Read employee reviews and ratings on Glassdoor to decide if Tech Service Today is right for you.