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      TeleDirect Call Centers

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      TeleDirect Call Centers Reviews

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      4.0

      75% would recommend to a friend

      (121 total reviews)

      Smitha Baliga

      89% approve of CEO

      81% positive business outlook

      Ratings by category

      4.5

      Diversity and inclusion

      4.2

      Work/Life balance

      4.1

      Senior management

      3.9

      Culture and values

      3.9

      Career opportunities

      3.2

      Compensation and benefits

      TeleDirect Call Centers has an employee rating of 4.0 out of 5 stars, based on 121 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TeleDirect Call Centers employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      121 reviews
      5.0
      25 Jul 2025

      Great place to work

      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Reliable hours each week. All calls are scripted professionally. Great support from Team leaders and management. They care about employees and clients. I am amazed at how well this call center functions. I have worked in other call centers before, none compare to Teledirect for professionalism and support provided. If I have any trouble with a call, I can simply call the support line and ask for help.

      Cons

      None as of now. Attendance is strict but I understand that is why they are one of the top call centers.

      5.0
      14 Jul 2025

      Okay

      Appointment setter
      Recommend
      CEO approval
      Business outlook

      Pros

      Good Receptionist Position to work

      Cons

      There aren't any cons for me

      Viewing 1 - 3 of 121 Reviews
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      ReviewsTeleDirect Call Centers reviews

      Glassdoor has 123 TeleDirect Call Centers reviews submitted anonymously by TeleDirect Call Centers employees. Read employee reviews and ratings on Glassdoor to decide if TeleDirect Call Centers is right for you.