Texthelp Reviews | Glassdoor.co.uk

Texthelp Reviews

Updated 5 Jan 2020

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4.7
98%
Recommend to a Friend
100%
Approve of CEO
Texthelp CEO Mark McCusker
Mark McCusker
28 Ratings
  1. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Texthelp full-time for less than a year

    Pros

    Brilliant people, fantastic benefits, office environment and culture. Couldn't wish for any place else.

    Cons

    None at all, it is a great company to work for

    Texthelp2019-04-04
  2. Helpful (1)

    "Fantastic Company Lovely People Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Finance Ledger Supervisor in Antrim, Northern Ireland
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Texthelp full-time for more than 5 years

    Pros

    Fantastic Company Lovely People Great Place to Work

    Cons

    None that can think of

    Texthelp2018-12-24
  3. Helpful (1)

    "Innovative technology, Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - IT Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Texthelp full-time for more than 10 years

    Pros

    Visionary leadership. That’s the reason I’ve have stayed so long. Technically the work is challenging but always using the latest technologies. We get regular feedback on how the software is helping customers either from students and teachers or in the workplace. There are some innovative schemes to recognise and reward employees for their contribution. The culture promotes a healthy work life balance.

    Cons

    The (UK) location requires your own transport, that would be a drawback for some people.

    Continue reading
    Texthelp2018-03-21
  4. Helpful (1)

    "Progressive and empowering company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Manager in Antrim, Northern Ireland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Texthelp full-time for more than 10 years

    Pros

    An innovative and progressive place to work - you get out what you put it. Ideas and hard work are recognised and rewarded. Support from the senior team is excellent and very empowering, this filters down through the rest of the company structure. Everyone at all levels is approachable. The availability of support for professional and personal development really is second to none. The compensation package is excellent from salary, healthcare and pension through to putting fresh food for lunch in the fridges.

    Cons

    Communication across teams is a weakness and there can be a lot of gaps. I guess this can happen in a lot of companies and can always be improved. There is an appetite to improve things but everyone has to take responsibility for this. As things continue to get busier and the pace of change increases (which they are) better communication will be essential.

    Texthelp2018-02-28
  5. Helpful (1)

    "Texthelp"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - RoW Channel Manager in Antrim, Northern Ireland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Texthelp full-time for more than a year

    Pros

    Employees are empowered to work to their strengths, but support is provided if necessary. Everyone is very accessible and approachable, even senior management.

    Cons

    Can't really think of any at the moment.

    Continue reading
    Texthelp2018-02-26
  6. "Culture eats strategy for breakfast"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Texthelp full-time

    Pros

    Progressive culture where you feel like your development matters. Modern office and modern, flexible structure.

    Cons

    Office is based in Antrim

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    Texthelp2018-02-27
  7. "Exciting, busy, friendly!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Texthelp full-time for more than 10 years

    Pros

    Always trying something new the company is always trying to be one step ahead. It's an exciting company to work for and new technologies are embraced and innovated with. A very friendly atmosphere and working environment.

    Cons

    Not really anything to complain about.

    Texthelp2018-02-26
  8. "Great place to work :)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Texthelp full-time for more than 5 years

    Pros

    Innovative, challenging, good development opportunities.

    Cons

    Not a con as such but just really need to be open to change.

    Continue reading
    Texthelp2018-02-26
  9. Helpful (1)

    "Best company I have worked for to date."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Texthelp full-time

    Pros

    fantastic CEO, friendly environment, great product and nice incentives like company BBQ and team building.

    Cons

    No cons. Some employees get away with doing nothing but the same in every company in the world.

    Continue reading
    Texthelp2018-01-28
  10. "Exciting, dynamic company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Approves of CEO

    I have been working at Texthelp full-time for more than 10 years

    Pros

    The people are so good to work with. They tend to stay due to excellent perks.

    Cons

    Due to multiple projects and numerous new products coming out, communication to other depts could be better.

    Continue reading
    Texthelp2018-01-29
Found 35 reviews