The Emirates Group Reviews

Updated Nov 25, 2021

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Found 2,636 of over 3,068 reviews

3.9
75%
Recommend to a Friend
85%
Approve of CEO
The Emirates Group Chairman  Ahmed bin Saeed Al-Maktoum
Ahmed bin Saeed Al-Maktoum
1,142 Ratings
Pros
  • "multicultural environment, good salary, discounted flight tickets(in 131 reviews)

  • "Great salary, many travel benefits, good accommodation(in 124 reviews)

  • Cons
  • "Long hours operational bases can be tiring(in 98 reviews)

  • "Extended working hours before and after flight that you don’t get paid(in 61 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, more than 3 years

      Fantastic place to work, meet people and grow

      Oct 26, 2021 - Senior Customer Service Representative in Manchester, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Constant training & development Fantastic work atmosphere Empathetic & approachable managers Reasonable targets Great perks Amazing staff selection, I made a lot of friends for life while working there

      Cons

      Staff attitude differs tremendously between those in Dubai and those in the UK Can't fault the company in any other aspect

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    2. 5.0
      Former Employee

      Goof

      Nov 19, 2021 - Cabin Crew 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good place to work nice

      Cons

      No cons brilliant place to work

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    3. 4.0
      Former Employee, more than 5 years

      Good travel benefits

      Nov 12, 2021 - Senior Software Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      lot of travel options and get discounts on tickets

      Cons

      not an IT company to focus growth

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    4. 5.0
      Current Employee

      Top notch

      Oct 21, 2021 - Airline Pilot in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company! Top notch job

      Cons

      Difficult schedule and working hours.

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    5. 1.0
      Former Employee

      Don't go

      Nov 24, 2021 - Software Developer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I can't think of any

      Cons

      Trapped by contract, chaos, bad salary

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    6. 1.0
      Former Employee, more than 3 years

      Very bad company

      Nov 16, 2021 - Customer Service Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I don't have any positive feedback about this airline. What I can only say: "Don't Fly Emirates" !

      Cons

      A very bad airline! I suggest sincerly everyone not to apply for a job for this airline. I worked in their reservation centre-call centre in Manchester (UK). Supervisors+in particular management were very discriminating and paid at the minimum wage! They offered neither the right tools to work nor a canteen to eat in respect of the health of their employees. A very bad management, totally incompetent in their roles and above all very discriminating. One of the worst airlines I've ever worked for in my life! My most sincere advice: avoid this company!

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    7. 2.0
      Former Employee

      job

      Oct 17, 2021 - Cust Service in Manchester, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      people to work with , training, discounts on flights

      Cons

      everything else, low pay, shifts, holiday needs too be booked well in advance and still does not need to get it, no progression options

      2 people found this review helpful
    8. 5.0
      Former Employee

      Emirates

      Sep 30, 2021 - Bar Staff in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Straight forward and great supervisors and managers.

      Cons

      You miss out on watching the Arsenal game.

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    9. 3.0
      Former Employee, more than 3 years

      Travel to world...

      Oct 14, 2021 - Cabin Crew 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great to travel the world Discount on flights Accomodation

      Cons

      Just a number to the company Don’t get to choose flatmate

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    10. 4.0
      Former Employee, more than 8 years

      Great support and collaborative environment

      Sep 28, 2021 - Team Leader in Manchester, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Colleagues are hugely supportive and have a passion for great customer service. The Emirates product is excellent and means the overwhelming majority of customers you speak to have had many happy years of experiences to share and excited to continue travelling. Chance to progress and develop new skills if you apply and you initially hit your targets in terms of efficiency. Discounted tickets for travel including travel with other airlines. Call centre environment but spaced out so you are not crowded in. New office, good layout.

      Cons

      Office a little far away from local shops/transport. Basic pay is a little low considering the demands of the team leader role and compared with elsewhere.

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    Viewing 1 - 10 of 2,636 Reviews

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