Does The Face Shop pay their employees well?

According to anonymously submitted Glassdoor reviews, The Face Shop employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at The Face Shop. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at The Face Shop?

31% of The Face Shop employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Face Shop 2.6 out of 5 for work life balance, 2.4 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at The Face Shop?

Beauty Advisor (43) , Sales Associate (19) , Beauty Consultant (15) , Store Manager (9) , Keyholder (7) , Key Holder (3) , Retail Assistant (3) , Sales (3) , Retail Sales Assistant (2) , Retail Sales Associate (2) , Sales Assistant (2) , Seasonal Sales Associate (2)

What are the pros of working at The Face Shop according to real employee reviews?

"Friendly coworkers and discounts on products" ((in 11 reviews)); "friendly full time staff and nice atmosphere" ((in 8 reviews)); "Nice colleagues and supervisors." ((in 7 reviews)); "Nice colleagues, clean working environment" ((in 7 reviews))

What are the cons of working at The Face Shop according to real employee reviews?

"Poor management all around." ((in 28 reviews)); "Store managers are not permitted to have two consecutive days off and must rotate open and close shifts which leaves you exhausted." ((in 14 reviews)); "Low pay for lots of work" ((in 13 reviews)); "Don't do it, not multi cultural all the upper management is cruel" ((in 9 reviews)); "individual sales goals but with no commission and sometimes they weren't calculated consistently based on your shift hours ie." ((in 9 reviews))

Skip to content Skip to footer

Notifications

The Face Shop

The Face Shop Reviews

2.8

31% would recommend to a friend

(190 total reviews)

Dong Suk Hong

57% approve of CEO

19% positive business outlook

Ratings by category

3.0

Diversity and inclusion

2.6

Work/Life balance

2.4

Culture and values

2.4

Career opportunities

2.3

Compensation and benefits

2.2

Senior management

The Face Shop has an employee rating of 2.8 out of 5 stars, based on 190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Face Shop employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Gender

Sexual orientation

Disability

Reviews by job title

190 reviews

5.0

30 Dec 2025

Good experience for first retail job

Retail sales associate

Recommend

CEO approval

Business outlook

Pros

Coworkers were friendly and supportive, boss was nice, learned a lot about beauty products, employee discount

Cons

Low pay, long standing, can have competition with coworkers for big sales

4.0

29 Dec 2025

okok

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

friendly full time staff and nice atmosphere

Cons

nothing bad about this job

5.0

11 Jun 2025

Loved working

Sales associate

Recommend

CEO approval

Business outlook

Pros

All were friendly and welcoming

Cons

No cons, just long working hours like retail

Viewing 1 - 3 of 190 Reviews

Top companies for "Compensation and Benefits" near you

Unilever

3.8★Compensation and benefits

Procter & Gamble

4.1★Compensation and benefits

L'Oréal

4.0★Compensation and benefits

JLR

3.7★Compensation and benefits