The Inkey List Reviews

2.8

39% would recommend to a friend

(21 total reviews)

28% positive business outlook

The Inkey List has an employee rating of 2.8 out of 5 stars, based on 21 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Inkey List employee rating is 21% below average for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

21 reviews
1.0
17 Nov 2025

Falling apart at the seams

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Lovely direct team (trauma bonded), good product allocation

Cons

I have never seen a company do a 180 in such a short about of time. A new C-suite team that have categorically destroyed the company, culture, and reputation. You’ll have no voice, no direction, and unclear priorities. Leadership is money hungry and do not care for the team. The team are overworked, underpaid, and under valued. Wouldn’t recommend to my worst enemy

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The Inkey List Response
6mo
Thank you for your feedback, we’re sorry your experience didn’t reflect the culture we’re working hard to build. We recognise that growth and change can feel uncomfortable, and while we’re proud of the progress we’ve made, we know there’s still work to do. We benchmark pay annually, review performance fairly, and are continuing to invest in clearer leadership, manager development, and team support as we move into 2026, a year of focused cultural and business growth. We appreciate your input and wish you all the best in your next role. — The INKEY List People Team
3.0
25 Jul 2023

Fun but chaotic

Recommend
CEO approval
Business outlook

Pros

Fun, lovely people to work with. Briefs always changing need to find a better strategy as it was always hard to stick to one way of working. No 2 days the same but often not enough hours to complete all the tasks . Enjoyable If you can keep up with the pace

Cons

Didn't have proper structure in place, managementbalways changing mind to decide on product decisions

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The Inkey List Response
1y
Thank you for your review. If you would like to discuss your experience please email HR@beforbeauty.co.uk. We would love to speak to you to and see what could be improved.
1.0
8 Sept 2025

Avoid x

Recommend
CEO approval
Business outlook

Pros

Some amazing people, trauma bonded for sure but… amazing nevertheless - free product - quite flexible which keeps a lot of people here, but it’s not worth it

Cons

It used to be the most amazing place to work. However unfortunately times have changed due to chaotic and very questionably behaved leadership. If you’re passionate about your work and value your mental health, tread VERY carefully. The ‘rumours’ you are hearing are true…behind the scenes lies an ever growing toxic culture. Smile, nod, and basically don’t breathe the wrong way. Wouldn’t recommend if you like boundaries, support, or being treated like a human. Most people don’t pass probation or leave within months starting because the goalposts constantly change, leaving people feeling awful about themselves and out of a job - so please also bare this in mind!

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The Inkey List Response
8mo
Thank you for your review. If you would like to discuss your experience please email HR@beforbeauty.co.uk. We would love to speak to you and see what could be improved.
Viewing 1 - 3 of 21 Reviews

Glassdoor has 21 The Inkey List reviews submitted anonymously by The Inkey List employees. Read employee reviews and ratings on Glassdoor to decide if The Inkey List is right for you.