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The Write Connection

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The Write Connection Reviews

3.2

56% would recommend to a friend

(72 total reviews)

48% positive business outlook

The Write Connection has an employee rating of 3.2 out of 5 stars, based on 72 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Write Connection employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

72 reviews
2.0
8 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Some of the teachers and CSOs you meet here, especially from the (shrinking) old guard, are incredibly passionate and kind A strong and student-focused curriculum, though this has since ceased to be the standard (as previous reviews have mentioned, has been dumbed down to mass-hire incompetent staff to deal with the rapid expansion, to the detriment of the few teachers who care and more importantly the students)

Cons

Low pay considering the amount of effort required and the industry standard. There is no way anyone would be able to complete a week's worth of marking within the contractually stipulated 44 hours, and even then they will have to suffer from massive burnout as a result. Staff are constantly falling sick but still trying to power through and work; terrible how this is still a standard, considering how recently the COVID-19 pandemic was and how it should have shifted expectations and understanding. Exploitative contracts that force teachers to stay on. Dropping classes or ending the contract early is met with ludicrous financial penalties. While, yes, one can understand the company trying to mitigate losses from training new staff to take over an existing teacher's workload etc. the penalty is frankly disproportionate, especially considering how inadequate and brief training actually is. The punitive and Big Brother-esque environment is laughable. Management seems to think they are running a dictatorial state, rather than a tuition centre. Why on earth is anyone checking CCTV footage to monitor their staff? They will deny this of course but there have been myriad stories about it, which I have never encountered in any other workplace. If your staff is discussing their conditions in whispers, I think you need to reconsider your management style. With so much staff training focusing on "growth mindset" and being accommodating and kind to students, it is appalling the way that management cannot extend the same understanding to their staff. Depressing to watch so many colleagues come and go while working here. This is not a place to stay and grow. The staff turnover speaks for itself.

5.0
30 Sept 2021

Nurturing, people-oriented company

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Fair, nurturing managers who really care for your wellbeing, and who constantly find ways to make things easier for staff - Compassionate colleagues - Good working hours - Excellent career progression

Cons

- Learning to mark the TWC way can be a bit of a learning curve at the start, which can take a bit of time, but it's very effective at helping students improve. Once mastered, it's quite easy to use

1.0
19 Jun 2021

Don't Judge a Book by its Cover

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Tuition hours mean you can wake up late on weekdays so that is great for night owls - Centres are not open on Sundays which is rather rare for the industry - Curriculum is planned for you (both a pro and a con) - If a full-timer subs a class, they do not need to handle the marking. That remains the regular teacher's responsibility. This is good if you are the full-timer who was asked to sub a class. - Supposedly there are career advancement opportunities so you can move beyond being just a teacher - Sometimes some people can be quite nice (but this is a given for anyplace)

Cons

- The systems that the company uses are not very intuitive. Lots of spreadsheets and everything doesn't seem automated. Sometimes you don't even know that you have a kid coming in for replacement class until they show up because the attendance sheet didn't capture it. Have to ask different people just to find out if one of your students is transferring out/has decided to leave. - Management claims to be open minded and flexible. There's a lot of talk about how everyone is supportive and helpful, but they are mostly supportive and helpful to their own kind. Sometimes they act like your friends, but beware as they are secretly assessing you and will hold what you say against you. You will suddenly find yourself speaking to your supervisor about your supposed problem and not even know that you had a problem in the first place. - Curriculum is insanely structured. If you like repetitive work and doing the same thing in and out for every class every week, then this is good for you. Not much room nor time for trying out your own exercises or variations, even if you think your students will benefit from that. In fact, doing your own thing (even if you think it's good for the students) is frowned upon. Again, remember to keep quiet and be careful of who you talk to. - Be prepared to mark >75 compos a week in detail for your 10 (or more) classes because all levels do compos at the same time. When you ask for help, be prepared to hear that contractually you have to teach up to X number of students/the situation is already far better than long ago/help will come at the cost of your KPI. - Adjuncts will mark the work if they sub your class. The problem is more often than not, a full-timer will be the one subbing your class. This means that even if you are on MC or on leave, you will need to be marking. You can't even return work late because sometimes the marked work is needed for a subsequent class. Whenever I am sick, I end up marking in bed because I need the marked compos for class. If I don't mark when I'm on MC, I end up staying up long past midnight when I'm better to frantically clear the work. Back when I first started out, I used to wonder why management kept reminding people to go on leave. Later I realised that taking leave only results in more problems and inconveniences. Sometimes you don't even know who subbed your class when you were away. If an adjunct subs your class, you are expected to keep track of whether they have returned the work because your professionalism is on the line too. It's just more hassle to go on leave and you will probably need to mark the work while you're away anyway. - I don't know if this is the industry-standard, but management gets incredibly jumpy when a parent sneezes or expresses doubts about you. Suddenly you'll find yourself in long calls, meetings, or email threads about one student. The stress from this alone is probably the same as that of marking the >75 compos. - Sometimes you end up marking work from students that you don't teach. Or mark work from students of levels you don't teach. Better yet, sometimes you have to teach holiday classes for levels that you completely have no experience in. - I have colleagues who don't even bother to raise their problems anymore because they know that management won't do anything.

Viewing 1 - 3 of 72 Reviews

Glassdoor has 78 The Write Connection reviews submitted anonymously by The Write Connection employees. Read employee reviews and ratings on Glassdoor to decide if The Write Connection is right for you.