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      Tier 11

      Engaged employer

      Tier 11 Reviews

      4.5

      90% would recommend to a friend

      (27 total reviews)
      avatar

      Ralph Burns

      93% approve of CEO

      90% positive business outlook

      Ratings by category

      4.7

      Work/Life balance

      4.6

      Culture and values

      4.6

      Diversity and inclusion

      4.5

      Career opportunities

      4.4

      Senior management

      4.1

      Compensation and benefits

      Tier 11 has an employee rating of 4.5 out of 5 stars, based on 27 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Tier 11 employee rating is 21% above average for employers within the Media and communication industry (3.7 stars).

      Reviews by job title

      27 reviews
      2.0
      26 Jul 2022

      Unrealistic workload

      Copywriter
      Recommend
      CEO approval
      Business outlook

      Pros

      Fellow team members were great. The job was fully flexible, so perfect for a parent.

      Cons

      The expectation over how much work employees could handle was completely unrealistic. Every day was like fighting fires.

      avatar
      Tier 11 Response
      3y
      Thank you for the feedback and I am really sorry to hear your experience regarding workload was unrealistic and not aligned with your expectations. An environment where "every day feels like you are fighting fires" is NOT the workplace and experience we want to cultivate at Tier 11. I want you to feel supported, engaged and mentally prepared to do the best you can within your role - and when there are issues that arise, provide an outlet so we can make swift adjustments as necessary to keep you performing at your peak. These are all things we must continue to refine and uphold as a high performing agency. As the Head of People and Culture at Tier 11, I take the welfare, happiness and stress of our people incredibly seriously, including feedback like this. I would love if you could please reach out to me at: joshua@tiereleven.com - If you could please provide some further context/details so I can continue to evaluate and refine how Tier 11 can avoid situations like this for our current and future team members. Thank you again for your valuable feedback. Kind Regards, Josh
      4.0
      26 Sept 2023

      Positive Experience

      Media buyer
      Recommend
      CEO approval
      Business outlook

      Pros

      - Kind team - Remote Working - Smart colleagues - Good pay - Flexible hours - Excellent HR Dep.

      Cons

      I entered the company during a time where there was a lot of changes to the companies structure: - Made it difficult to understand who was in charge of what. Over time I'm sure this will be fixed. - I needed to up skill within the company, and the training was poorly implemented. Relevant management agreed but did nothing to little to resolve it. Such a shame.

      avatar
      Tier 11 Response
      2y
      Thank you for taking the time to share your experience with Tier 11. It's great to hear that you found value in our team dynamic, the flexibility of remote work, the intelligence of your colleagues, the compensation, and our HR department. These are all pillars we are immensely proud of and strive to maintain. However, it's concerning to hear about the challenges you faced due to the structural changes within the company and the subsequent impact on clarity of leadership and training. Change can often bring about a sense of uncertainty and it seems we missed the mark in communicating effectively during this transitional phase. I sincerely apologize for any confusion or frustration this caused you. Regarding the training aspect, it's disheartening to learn that the support provided fell short of what you needed to thrive in your role. We aim to empower our team members with robust training and development opportunities, and it sounds like we have room for improvement in this area - thank you for your feedback. Your feedback is invaluable as it highlights where we can improve our processes and support systems. I would greatly appreciate the opportunity to gain more insight into your experience so we can take actionable steps towards improvement. Please feel free to get in touch with me directly at joshua@tiereleven.com - Your detailed perspective on these matters would be crucial for us to ensure that the necessary enhancements are made for our current and future team members. Thank you again for your honest and constructive feedback. Warm regards, Josh
      5.0
      9 May 2022

      Perfect For People Who Want Freedom & Interesting Accounts

      Media buyer/planner
      Recommend
      CEO approval
      Business outlook

      Pros

      Fully remote working, choose your own work schedule, top of the line learning materials, extremely knowledgeable peers, support network of other media buyers, in house creative/copy departments makes life much easier, brilliant management, wide variety of clients

      Cons

      Workload can be full on with project management following on media buyers, some clients have unrealistic expectations, bonus is team performance based rather than individual

      Viewing 1 - 3 of 27 Reviews
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      ReviewsTier 11 reviews

      Glassdoor has 35 Tier 11 reviews submitted anonymously by Tier 11 employees. Read employee reviews and ratings on Glassdoor to decide if Tier 11 is right for you.