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TigerTel Communications

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TigerTel Communications Reviews

2.6

28% would recommend to a friend

(24 total reviews)

Douglas D. Swift

39% approve of CEO

13% positive business outlook

TigerTel Communications has an employee rating of 2.6 out of 5 stars, based on 24 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TigerTel Communications employee rating is 30% below average for employers within the Media and communication industry (3.7 stars).

Reviews by job title

24 reviews
1.0
15 Jan 2014
Recommend
CEO approval
Business outlook

Pros

Can work around a students schedule. Good location in the city for transportation. Normal benefits. Okay starter job. Recently renovated office.

Cons

There is clear favoritism among the staff and management. "Competetive wage" is far below average though it is above minimum, extreme workload for the pay provided. Booked time off doesn't feel like any time is taken off since they merely add shifts around the time off to make up for lost working hours. Double standards when it comes to company offenses an example being the use of internet while working. "Worker A cannot browse anything un work related, while Supervisor B is playing flash games or facebook." Fairly unhygienic workplace, lack of cleanliness at work stations and in break room, usually a pile of dishes in the sink for days and at one point black mold infestation in the fridge.

1.0
20 May 2017
Recommend
CEO approval
Business outlook

Pros

-senior call centre representatives are very helpful but they offer lot's of insight surrounding procedures, policies and how to use the systems. But they have been beat down over the years by management...

Cons

- Salaries are way below industry standards and benefits are non existence - bare minimum - Systems are archaic - Call Centre Management is not approachable, unprofessional, they show favouritism and always on break...especially senior staff -No educational programs offered to employees to improve skills

3.0
25 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Guaranteed full time hours Opportunity to work hybrid, 2 days in office, 2 days at home Great benefits package Good management team 4 day work week

Cons

Average 200 calls a day, very little down time Terrible quality requirements...being required to ask questions that callers have already answered to meet QA scores Training could definitely be improved

Viewing 1 - 3 of 24 Reviews

Glassdoor has 26 TigerTel Communications reviews submitted anonymously by TigerTel Communications employees. Read employee reviews and ratings on Glassdoor to decide if TigerTel Communications is right for you.