Does ToursByLocals pay their employees well?

According to anonymously submitted Glassdoor reviews, ToursByLocals employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at ToursByLocals. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at ToursByLocals?

56% of ToursByLocals employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ToursByLocals 4.1 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at ToursByLocals?

Tour Guide (10) , Tour Specialist (4) , Customer Service Representative (3) , Account Manager (2) , Customer Support (2) , Guide Recruitment Specialist (2) , Recruiter (2)

What are employees saying about ToursByLocals redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ToursByLocals redundancy and their outlook for job security at ToursByLocals in 2026.

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ToursByLocals

ToursByLocals Reviews

3.5

56% would recommend to a friend

(36 total reviews)

Lisa Chen

Not enough data to show CEO approval

30% positive business outlook

Ratings by category

4.1

Work/Life balance

3.7

Diversity and inclusion

3.4

Culture and values

3.3

Compensation and benefits

3.0

Career opportunities

2.7

Senior management

ToursByLocals has an employee rating of 3.5 out of 5 stars, based on 36 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ToursByLocals employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

36 reviews

5.0

4 Feb 2021

Good to work for and good to their staff

Tour specialist

Recommend

CEO approval

Business outlook

Pros

Very considerate of their staff always include them in everything about the company even ££ figures , no matter what level the staff are

Cons

Bully's in the office ruin such a great place and its unfortunate management always take their side because they have been their longer

ToursByLocals Response

Thank you for being a dedicated and hard-working employee at ToursByLocals. We’re glad to hear our transparency with all staff members helped you to feel more engaged and valued during your time here. We’re very concerned to hear you experienced bullying in the workplace. We wish that you had spent some time talking to your manager openly about your concerns regarding other team members, which could have helped us better understand how we could have improved your work situation. If you have any suggestions to share for how we could have helped you feel more secure at work, please don’t hesitate to reach out to one of us directly.

2.0

18 May 2026

A shadow of it's former self

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Remote work Unlimited vacation (within reason)

Cons

Lots of issues internally. Disingenuous management team No qualms about lying if it suits the narrative

5.0

10 Feb 2026

Good place to work

Cusromer service representative

Recommend

CEO approval

Business outlook

Pros

Great people, fun environment and very flexible

Cons

I can't think of any

Viewing 1 - 3 of 36 Reviews

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Jobs at ToursByLocals

Tour Guide - Grapevine, TX

Grapevine, TX

View job

Tour Guide - Birmingham, AL

Tour Guide - San Marcos, TX