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TracFone Wireless, Inc.

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TracFone Wireless, Inc. Reviews

3.5

60% would recommend to a friend

(312 total reviews)

Angela Klein

56% approve of CEO

38% positive business outlook

TracFone Wireless, Inc. has an employee rating of 3.5 out of 5 stars, based on 312 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TracFone Wireless, Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

312 reviews
1.0
3 Feb 2015
Recommend
CEO approval
Business outlook

Pros

Very friendly co-workers and good amenities.

Cons

Where to begin.. 1. You will have to work extra hours, a lot. Management in this company sucks. Deadlines are unrealistic, which result in having to stay late almost every day, and working on weekends. Working on Saturdays is very common; they plan their deadlines counting Saturdays as one more work day. This shows the lack of respect and concern that this company has for their employees. TracFone totally misses the entire concept of "Work-Life Balance". Most employees are frustrated, heavily stressed and discontent. I mean, the company makes almost $10 billion in revenue, with only ~900 employees. How is this possible???? Those ~900 employees work like slaves, every day, because the amount of work is uncanny for the few employees. 2. Only 5 PTO days for the first year. What on Earth can someone do with 5 PTO days? Again, employees DO NOT matter. 3. Since the company performs poorly on employee retention (unsatisfactory place to work at), you will spend a lot of time trying to figure out how everything works since no training is ever provided, and asking around takes a long time since a lot of people are new and are just as lost as you are.

2.0
10 Mar 2018

Please do better...

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Large company. Low turn around. Some people really do care for the company.

Cons

Where do you begin? Low turn around is a positive, but it comes with a negative. Majority of employees have been there for 10+ years, and that is how they advance to new positions, worse, managerial positions, director positions, VP, SVP, etc. There is advancement with very little managerial training, if at all. With no training, that means, no proper employer-subordinate behavior. Managers are not interested in employees interacting with anyone above their position, and make it very apparent with many forms of intimidation. Not to mention the amount of unethical behavior that occurs in such a large company. The inter-office relationships among married, single, engaged women and men is outrageous. But what is to be expected when the human resource office is a large part of the issue? They don't condone inter-office relationships, but some of their team members have partaken in such activities.

1.0
16 Jan 2015
Recommend
CEO approval
Business outlook

Pros

Decent time off after a couple of years in the company and a nice bonus system. Salaries are pretty competitive. Company continues to grow despite the toxic work environment.

Cons

Smoke and mirrors drive this company. Management there is very bloated and are mostly focused on growing their company influence and power, trying to take credit for all company successes and pointing fingers for everything else. Hardened departmental silos have resulted, making communication throughout company next to impossible. Employees spend most of their time weaving around disorganization, red-tape and roadblocks created by company politics, causing many projects to take 3-4 times longer than necessary and even fail. Project management have tried to adopt agile processes and have failed due to stake-holders who want to control projects with no accountability to themselves. Expect to never move up in this company unless you forego your personal life and play yes man with the right executives.

Viewing 1 - 3 of 312 Reviews

Glassdoor has 362 TracFone Wireless, Inc. reviews submitted anonymously by TracFone Wireless, Inc. employees. Read employee reviews and ratings on Glassdoor to decide if TracFone Wireless, Inc. is right for you.